CHILD SUPPORT CASE PROCESSING SPECIALIST - 73006460

State of Florida•Tallahassee, FL
•$38,760 - $44,403•Hybrid

About The Position

The Florida Department of Revenue’s Child Support Program is hiring a Child Support Case Processing Specialist (Revenue Specialist I) in Tallahassee. The position provides customer support for child support cases, responds to requests, researches and resolves case issues, gathers information to determine next steps, assists customers, and uses a computer system to review and input information. Telework is available after required training and reaching an acceptable level of proficiency. The standard workday is 8:00 a.m. to 5:00 p.m., Monday through Friday.

Requirements

  • Experience processing information using a computer system.
  • Experience conducting research and analyzing information to make decisions.
  • Experience communicating with customers for the purpose of gathering information.

Nice To Haves

  • Child support experience.

Responsibilities

  • Respond to requests related to child support cases.
  • Research and resolve case issues.
  • Gather information to determine next steps.
  • Assist customers.
  • Use a computer system to review and input information.

Benefits

  • Health insurance
  • Life insurance
  • Tuition waivers
  • Paid sick and personal leave
  • 10 paid holidays annually
  • Retirement savings
  • Vision insurance
  • Dental insurance
  • Career training
  • Paid vacations
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