CHILD SUPPORT CASE PROCESSING ANALYST - 73006162

State of Florida•Tallahassee, FL

19h•$38,760 - $45,004

About The Position

The Florida Department of Revenue’s Child Support Program is hiring a Child Support Case Processing Analyst (Revenue Specialist II) in Tallahassee. The program helps children receive financial support and promotes stable childhoods. This position provides customer support, works on child support cases, and attends court. It is an internal agency advertisement, and eligibility is limited to current Florida Department of Revenue Child Support Program employees working as Revenue Specialist II who have not accepted a lateral transfer within the past 12 months, excluding hardship lateral transfers. The position is located in Tallahassee, Florida, and requires routine travel for court attendance. The standard schedule is 8:00 a.m. to 5:00 p.m., Monday through Friday, though work outside the regular schedule may be required if business needs arise. Telework may be available after required training is completed and an acceptable level of proficiency is reached. Salary is $38,760.36–$45,004.08 annually.

Requirements

Currently employed with the Florida Department of Revenue in the Child Support Program as a Revenue Specialist II.
Must not have accepted a lateral transfer within the last 12 months, excluding hardship lateral transfers.
Routine travel for court attendance is required.
Must undergo a National Level-2 criminal background check, including fingerprinting.

Responsibilities

Initiate and respond to requests.
Coordinate with internal and external partners.
Research and resolve case issues.
Gather information and analyze case data to determine next steps.
Assist customers.
Prepare for and attend court.
Interact with legal services providers, other states, employers, and other business partners.
Make decisions based on case information and provided documentation.