Chief Revenue Officer

Fortive•Austin, TX

11d

About The Position

Accruent is seeking a Chief Revenue Officer to lead the next phase of commercial transformation and build a world-class revenue organization. Accruent has approximately 750 employees and more than $200 million in annual revenue, an established global customer base, and a diverse portfolio of software and AI-enabled solutions. The CRO will lead the commercial organization, serve as a key member of the executive leadership team, and partner closely with Product, Customer Success, Finance, and Operations to accelerate growth while improving customer loyalty and retention. The CRO reports to the President and leads an organization of approximately 100 employees, including 7 direct reports. The role owns the complete global revenue engine across new-logo acquisition, account management, customer retention and renewals, expansion and cross-sell, revenue operations, strategic partnerships, and global commercial strategy. Its primary focus is growth, retention, and commercial transformation in a multi-product B2B SaaS business. The successful executive will deliver sustainable revenue growth, strengthen retention and expansion, elevate commercial talent and accountability, expand routes to market and emerging-market reach, and foster a high-performance culture. The role calls for a customer-facing leader who can build scalable processes, improve forecast rigor and predictability, develop commercial leaders, and collaborate across functions. Success within the first 12–24 months includes bookings growth, improved retention and forecast accuracy, stronger leadership talent and performance culture, increased partner-sourced revenue, growth in emerging markets, greater executive customer engagement, and broader commercial accountability.

Requirements

15+ years of progressive commercial leadership experience with significant responsibility for revenue growth and market expansion.
Significant B2B commercial leadership experience, preferably at global scale.
Experience transforming a commercial organization.
Proven success in SaaS and recurring-revenue business models.
Fluency in driving commercialization of AI offerings.
Experience leading multiple products and diverse solution portfolios.
Enterprise software go-to-market expertise.
Track record of delivering bookings growth.
Strong customer retention and expansion results.
Experience building and scaling partner ecosystems.
Experience developing emerging-market strategies.
Experience leading large, geographically dispersed teams.
Experience partnering with Product and Engineering on portfolio plays, cloud or SaaS migration, customer feedback, and cross-sell opportunities.
Strong command of CRM, analytics, and commercial technology, with evidence of using tools to drive decisions and behavior.
Ability to lead global commercial strategy across new-logo acquisition, customer retention, expansion, and strategic partnerships.

Nice To Haves

Global commercial leadership experience.
Experience expanding international footprint and executing multi-region go-to-market strategies.
Experience scaling offerings beyond core markets and verticals through repeatable growth motions.

Responsibilities

Lead the global commercial organization and own the complete revenue engine.
Deliver bookings attainment, ARR growth, pipeline development and conversion, and cross-sell and upsell results.
Develop and execute customer retention, renewal, expansion, engagement, and long-term account-development strategies.
Maintain direct involvement with key customers globally and serve as an executive sponsor for strategic relationships.
Assess, coach, and develop commercial leaders; strengthen talent, accountability, succession pipelines, and performance standards.
Expand routes to market, partner channels, international reach, and growth in emerging markets.
Scale commercialization of products and services across multiple products, regions, and customer segments.
Build a high-performance culture emphasizing collaboration, continuous improvement, trust, transparency, and customer focus.
Improve forecasting accuracy, predictability, operating cadence, and disciplined execution.
Partner with Product, Engineering, Customer Success, Finance, and Operations on portfolio opportunities, customer feedback, cloud or SaaS migration, and cross-sell.
Use CRM, analytics, and commercial technology to guide decisions and influence behavior.
Deliver the stated 12–24 month outcomes, including bookings growth, stronger retention, improved forecasts, partner-sourced revenue, and increased customer engagement.