Chief Revenue Officer

Uniphore•Palo Alto, CA

2d•Onsite

About The Position

Uniphore is hiring a Chief Revenue Officer to lead and scale its global revenue engine. Reporting to the CEO and joining the executive leadership team, the CRO will own Sales from day one and build the sales operating system in partnership with a founder-CEO who is closely involved in go-to-market strategy. The role is based at Uniphore’s headquarters in Palo Alto, California. This is a founder-led, CEO-engaged builder’s environment. Processes, playbooks, and infrastructure are still being created, and priorities, segmentation, and sales motions may evolve as the company learns. The CRO will need to bring clarity amid ambiguity and work closely with customers, Product, and the executive team. The position combines strategy, organization building, and hands-on sales leadership. The CRO will set and execute global revenue strategy, build and lead the sales organization, establish its operating systems, engage in strategic deals, and refine the go-to-market motion for Uniphore’s Business AI Cloud and industry solutions. The role calls for a collaborative, pragmatic, resilient, accountable leader who can work effectively with the CEO and executive team while building a strong, scalable organization.

Requirements

At least 15 years of enterprise software or technology sales experience.
At least 5 years leading sales at the VP level or above.
Direct accountability for a multi-region, quota-carrying enterprise sales organization across the Americas plus EMEA and/or APAC, including ownership of revenue, forecasting, and operating cadence.
A track record of taking a business through a meaningful step-change in scale.
Experience diagnosing sales organization needs and building the organization, including recruiting, developing, and retaining a strong leadership bench.
A point of view on sales organization design, hiring profiles, onboarding, enablement, and compensation.
Familiarity with SaaS, ARR, and consumption-based business models.
Comfort working in a founder-led startup and a quickly evolving environment.
Experience in a high-growth environment.
Executive presence, analytical rigor, and strong communication with boards, investors, customers, and employees.
Ability to work at the Bay Area headquarters in Palo Alto.

Nice To Haves

Experience at a company scaling toward or through an IPO.
Technical literacy and experience with solution-led sales of complex software to CIO, CTO, CDO, and line-of-business buyers.
Close partnership with solutions engineering and Product, and experience leading large, multi-stakeholder enterprise deals.
Experience selling AI, data, analytics, cloud, or platform products to large, regulated enterprises, such as financial services, insurance, telecom, or healthcare organizations.
Experience building channel and alliance motions with hyperscalers, data platforms, and system integrators.
A network of senior sales and go-to-market leaders to draw on as the team scales.
Experience taking a company public or preparing a sales organization for public-company rigor.

Responsibilities

Set and execute global revenue strategy with the CEO, Board, and executive team, including targets, planning, and investor-ready forecasting.
Assess the sales organization, determine its organizational design and hiring needs, make talent decisions, and recruit senior leaders.
Lead and grow the global sales organization, including regional sales leaders, enterprise account executives, sales engineering, and sales operations.
Build the sales operating system, including pipeline generation, deal inspection, forecast accuracy, sales process, enablement, and compensation.
Engage directly in strategic deals and provide executive sponsorship for important customers and prospects.
Refine Uniphore’s go-to-market motion for the Business AI Cloud and industry solutions in partnership with Product, Marketing, and Partnerships, including hyperscaler and data platform partners.