Chief Revenue Officer

Digital Onboarding, Inc.

6d•$320,000 - $450,000•Remote

About The Position

Digital Onboarding is hiring a Chief Revenue Officer to own company growth and all new and expanded revenue across indirect partner channel sales, direct new-logo sales, and existing-customer expansion. The CRO reports to the CEO and serves on the executive leadership team, working across Customer Success, Product Marketing, Marketing, Product Engineering, and Finance to build a coordinated go-to-market engine. The role owns bookings and revenue targets, the annual growth plan, forecasting, partner strategy, direct sales, expansion sales, and revenue operations. The CRO will recruit and develop a high-performing revenue team and establish the processes, systems, and operating cadence needed to manage performance. The position is remote from anywhere in the US and involves approximately 50% travel.

Requirements

12+ years in B2B SaaS revenue roles, including 5+ years leading sales teams at the VP level or above.
Track record of owning a growth number and achieving it at a company of similar stage and scale.
Direct experience selling to financial institutions, ideally community banks and credit unions, and a network in that market.
Experience building or scaling an indirect partner or channel program that generated bookings.
Experience running new-logo and expansion motions simultaneously.
Strong command of forecasting, pipeline management, compensation design, and revenue operations.
Collaborative leadership style, ability to earn trust across functions, and ability to hold a high bar for the team.

Nice To Haves

Experience with digital banking platforms, core processors, or banking fintech partnerships.
Experience bringing AI-powered products to market.
Experience scaling a revenue organization through a growth stage at a startup or growth-stage company.

Responsibilities

Own company bookings and revenue targets, including new ARR and expansion ARR; gross retention is owned by the head of Customer Success.
Build and run the annual growth plan with the CEO and Finance, including targets by sales motion, capacity models, quotas, territories, and compensation plans.
Provide accurate, disciplined forecasts to the CEO and board.
Build and scale partnerships with digital banking providers, core processors, fintechs, and other platforms serving community banks and credit unions.
Define partner programs, economics, enablement, and joint go-to-market plans, and develop partner relationships into a predictable source of pipeline and bookings.
Lead and grow the direct sales team selling to banks and credit unions.
Own the direct sales funnel from pipeline generation through close in partnership with Marketing.
Improve the sales process, qualification, deal strategy, and pricing discipline.
Build a repeatable upsell and cross-sell motion across the customer base in partnership with Customer Success.
Bring new products, including the AI Agent DOBI, to existing customers with clear sales plays and targets.
Recruit, develop, and retain a high-performing revenue team.
Own revenue operations, including CRM hygiene, pipeline reporting, deal inspection, and business performance metrics.
Set an operating cadence that keeps the company aligned and accountable for pipeline and performance.
Work with the CEO on growth strategy, targets, and priorities, and report performance to the leadership team and board.
Partner with Customer Success on customer-value-led expansion, clean handoffs to onboarding, and using customer outcomes for references and upsell.
Align with Product Marketing and Marketing on ideal customer profile, messaging, pricing and packaging, launches, and pipeline-generation targets.
Bring market feedback to Product Engineering, scope deals and partner integrations realistically, and prepare the field for product releases.
Partner with Finance on the revenue plan, capacity model, compensation plans, disciplined forecasting, and deal profitability.