Chief Executive Officer, Hello Neighbor

Nonprofit Talent•Pittsburgh, PA

3d•$150,000 - $175,000•Onsite

About The Position

Hello Neighbor seeks a Chief Executive Officer to lead the organization into its next chapter of growth following the departure of its founding CEO. The CEO will oversee organizational leadership, strategy, sustainability, and health, ensuring that the organization operates effectively and in alignment with its mission, strategic plan, and values. The CEO will work with the Senior Leadership Team and report to the Board of Directors. The role includes leading staff and organizational development; implementing and evolving the strategic plan; maintaining financial health and effective operations; and ensuring programs and resources respond to mission, community needs, and available funding. The CEO will guide fundraising and revenue diversification, build relationships with donors and institutional funders, and strengthen partnerships with government, community, and nonprofit organizations. The CEO will also represent Hello Neighbor publicly, advocate for refugees and immigrants, and support the Board in its governance and fiduciary responsibilities. Hello Neighbor is based in Pittsburgh. The CEO is expected to maintain a meaningful and regular in-person presence with staff, community members, partners, donors, and stakeholders throughout the Pittsburgh region. The position offers a competitive salary of $150,000–$175,000 and a progressive benefits package, including a flexible work environment.

Requirements

Exceptional and proven management, leadership, fundraising, relationship-management, and strategic-planning experience.
Passion for and deep commitment to Hello Neighbor’s mission and vision, including refugees, immigrants, belonging, dignity, and community, with professional experience serving marginalized communities.
Success working collaboratively with partners, including government officials, legislators, philanthropic leaders, like-minded organizations, and a strong Board of Directors.
Demonstrated success creating a diverse, inclusive, and respectful workplace, with a transparent, encouraging leadership style that builds teams around a unified vision.
Proven success identifying, cultivating, and securing funding from diverse sources, including individuals, corporations, philanthropies, and government entities.
Experience and confidence with public speaking before professional and community audiences.
Strong interpersonal and communication skills and a track record of building long-term relationships with diverse stakeholders.
Experience navigating organizational growth, change, or transition, and using innovative approaches to organizational challenges.
Commitment to quality programs and data-driven program evaluation.
Financial acumen, including evaluating organizational financial performance in relation to long-term operational goals, budgets, and forecasts.
Cultural competence and ability to build trusting relationships across differences in background, role, culture, and lived experience.
Strong judgment, emotional maturity, self-awareness, discretion, and high standards of ethics and personal integrity.
Ability to balance mission and management, people and systems, internal leadership, and external relationships.

Responsibilities

Lead an empowered, accountable senior leadership team and staff, fostering a culture of transparency, respect, integrity, collaboration, and trust.
Attract, develop, and retain strong, diverse talent through recruiting, onboarding, coaching, and evaluation.
Assess program effectiveness using measurable, objective, quantitative evidence and share data with the Board and stakeholders.
Lead implementation and continued evolution of the strategic plan in partnership with the Board and senior leadership team.
Align programs, staffing, resources, and infrastructure with the mission, strategy, community needs, and available funding, and identify opportunities for program growth.
Make thoughtful, data-driven decisions amid changing government policy, refugee arrivals, funding, and community needs.
Maintain responsibility for organizational financial health and sustainability; work with finance and operations leadership and the Board Finance Committee to develop, monitor, and manage the annual budget.
Ensure strong systems for compliance, contracts, HR, risk management, data, technology, and operations, including policies and procedures that meet state and federal regulations.
Partner with development leadership, staff, and the Board to set and achieve annual and long-term fundraising goals.
Build unrestricted and diversified revenue by stewarding current philanthropic partners and individual donors and cultivating new sources of support.
Understand government agency systems for accessing federal, state, and local funding.
Participate directly in identifying, cultivating, soliciting, and stewarding major donors.
Collaborate with the Marketing & Communications Manager on brand strategy and cohesive messaging that raises the organization’s visibility, relevance, and credibility.
Engage community, business, and civic leaders to advance welcoming solutions and policies for refugees and immigrants.
Build trust across diverse stakeholders, navigate complex relationships with maturity and diplomacy, and strengthen partnerships with resettlement agencies, immigrant-serving organizations, collaboratives, service providers, and other partners.
Represent Hello Neighbor through public speaking, panels, convenings, media opportunities, writing, and community events; serve as organizational spokesperson during significant opportunities, policy developments, crises, and other public moments.
Develop meaningful relationships with refugee and immigrant communities and community leaders.
Advocate for the rights and needs of refugees, immigrants, and their families; stay informed about relevant trends, policy changes, and emerging needs locally and nationally.
Build constructive relationships with policymakers at all levels of government, communicate about politically sensitive issues with confidence and judgment, and work with peer organizations and coalitions when appropriate.
Develop, maintain, and support a high-performing Board of Directors; provide timely, accurate information and metrics and support the Board’s fiduciary and governance responsibilities.
During the first 6–12 months, become immersed in the organization’s programs, people, and operations; listen deeply to staff and Board; and conduct meaningful outreach to donors, funders, government partners, peer organizations, and community leaders.
During the first 6–12 months, establish a vision for the organization’s next chapter with the Board and staff, strengthen and align the senior leadership team, and assess the financial position and revenue mix with the Board to set long-term sustainability priorities.