About The Position

Floor & Decor is seeking a Chief Executive Merchant in Training (CEMIT), a key leadership role preparing the employee to become a Store Manager/Chief Executive Merchant (CEM) at a big-box retail store. The position requires flexibility to relocate to cities where stores need Store Managers/CEMs. CEMITs prepare to assume the Store Manager/CEM role as quickly as needed, usually within 12–15 weeks. The Store Manager/CEM leads a specialty big-box retail store selling hard-surface flooring and related accessories. The role develops and leads a high-performing team to drive retail sales and competitive results in a complex store. It provides strong leadership and executes sales-generation and operational strategies while ensuring customer satisfaction, productivity, profitability, inventory control, and compliance with company procedures. The role may require occasional air and car travel. The work environment frequently includes a warehouse and moving vehicles, with noise levels typically moderate to noisy. The position requires the physical abilities described below. Store hours are Monday–Friday 7:00 AM–8:00 PM, Saturday 8:00 AM–7:00 PM, and Sunday 10:00 AM–6:00 PM. Pickup hours are Monday–Friday 7:00 AM–7:00 PM, Saturday 8:00 AM–7:00 PM, and Sunday 10:00 AM–6:00 PM.

Requirements

  • 3–5 years of management experience leading a big-box retail store.
  • Excellent customer service skills and a creative, merchant-first mindset.
  • Proven ability to lead a large team and direct operations at all levels in a high-volume, highly complex store.
  • Strong background and substantial experience in merchandising, sales generation, operations, inventory control, budget management, and profit-and-loss management.
  • Demonstrated experience recruiting, selecting, hiring, onboarding, developing, and coaching a high-performing retail sales and operations team.
  • Excellent communication, analytical, planning, organization, time-management, follow-up, and delegation skills.
  • Ability to exercise independent discretion and judgment in a fast-paced environment, adapt to change with urgency, and work well under pressure.
  • Must be available to work retail hours as necessary and open and/or close the store effectively.
  • Regular attendance and full-time commitment are essential.
  • Ability to exert 30–60 pounds of force occasionally, 20–30 pounds frequently, and greater than negligible up to 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
  • Often required to use hands and fingers to handle or feel; frequently required to stand, walk, reach with arms and hands, climb or balance, and stoop, kneel, crouch, or crawl.

Responsibilities

  • Oversee retail store operations and management teams to ensure sales goals are met and exceeded.
  • Build and maintain successful partnerships with store, regional, and Store Support Center associates.
  • Use the CARE model to help associates create a customer environment that is friendly, helpful, knowledgeable, and efficient.
  • Recruit, interview, and select management team members and sales associates to ensure appropriate staffing and scheduling coverage, especially during peak traffic periods.
  • Train and develop a high-performing management team and ensure high-quality supervision, training, and development of sales associates; create practices to decrease associate turnover.
  • Communicate performance standards, hold team members accountable, and provide regular coaching, feedback, and performance discussions.
  • Ensure brand standards, consistency, store presentation, and operating standards are achieved or exceeded and maintained.
  • Ensure compliance with payroll and business planning processes; monitor and follow company policies and support company expectations and systems.

Benefits

  • Bonus opportunities and career advancement opportunities at every level.
  • 401(k) with company match.
  • Employee Stock Purchase Plan.
  • Referral Bonus Program.
  • Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
  • Paid vacation and sick time for eligible associates.
  • Paid holidays plus a personal holiday.
  • Paid Volunteer Time Off starting on Day 1.
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