Chief Executive Merchant in Training (Store Manager)

Floor & Decor • North Charleston, SC

7d

About The Position

Floor & Decor is seeking a Chief Executive Merchant in Training (CEMIT), a key leadership role preparing the hire to become a Store Manager/Chief Executive Merchant (CEM) at a specialty big-box retail store selling hard-surface flooring and related accessories. CEMITs must be flexible to relocate to cities where Store Managers are needed and are expected to assume the Store Manager/CEM role as quickly as needed, usually within 12–15 weeks.

The Store Manager/CEM leads a complex retail store and develops a high-performing team to drive sales and competitive results. The role provides strong leadership and executes sales-generation and operational strategies while supporting customer satisfaction, productivity, profitability, inventory control, and compliance with company procedures.

The position may require occasional air and car travel. The work environment frequently includes a warehouse setting and moving vehicles, with noise levels typically moderate to noisy. Physical demands include lifting, carrying, pushing, or pulling objects using varying levels of force, along with frequent standing, walking, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling.

Requirements

• 3–5 years of management experience leading a big-box retail store.
• Excellent customer service skills and a creative, merchant-first mindset.
• Proven ability to lead a large team and direct operations at all levels in a high-volume, highly complex store.
• Strong background and substantial experience in merchandising, sales generation, operations, inventory control, budget management, and profit-and-loss management.
• Demonstrated experience recruiting, selecting, hiring, onboarding, developing, and coaching a high-performing retail sales and operations team.
• Excellent communication, analytical, planning, organization, time-management, follow-up, and delegation skills.
• Ability to exercise independent discretion and judgment in a fast-paced environment, adapt to change with urgency, and work well under pressure.
• Must be available to work retail hours as necessary; regular attendance and full-time commitment are essential.
• Ability to exert 30–60 pounds of force occasionally, 20–30 pounds frequently, and up to 20 pounds constantly to move objects.
• Frequently use hands and fingers to handle or feel; frequently stand, walk, reach, climb or balance, and stoop, kneel, crouch, or crawl.
• Flexibility to relocate to cities where Store Managers are needed.

Responsibilities

• Oversee retail store operations and management teams to meet and exceed sales goals.
• Build and maintain effective partnerships with store, regional, and Store Support Center associates.
• Use the CARE model to help associates create a customer environment that is friendly, helpful, knowledgeable, and efficient.
• Recruit, interview, and select management team members and sales associates to ensure appropriate staffing and scheduling coverage, especially during peak traffic periods.
• Train and develop a high-performing management team and ensure effective supervision, training, and development of sales associates; create practices to decrease associate turnover.
• Communicate performance standards, hold team members accountable, and provide regular coaching, feedback, and performance discussions.
• Ensure brand standards, brand consistency, store presentation standards, and operating standards are achieved or exceeded and maintained.
• Ensure compliance with payroll and business-planning processes; monitor and follow company policies and support company expectations and systems.
• Open and/or close the store effectively as necessary.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays and a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed