Chief Executive Merchant in Training (Store Manager)

Floor & Decor • Dearborn, MI

13d • Onsite

About The Position

Floor & Decor is seeking a Store Manager in Training, also called a Chief Executive Merchant in Training (CEMIT), for a key leadership role in a big-box retail store. The role requires flexibility to relocate to a city where a Store Manager is needed. CEMITs prepare to take on the Store Manager/Chief Executive Merchant (CEM) position as business needs require, usually after a 12–15-week training program. After training, candidates will be relocated to a location in Michigan, Ohio, Kentucky, or Indiana.

The Store Manager/CEM leads a specialty big-box store selling hard-surface flooring and related accessories. The role is responsible for developing and leading a high-performing team, driving retail sales and competitive results, and executing sales and operational strategies. The Store Manager/CEM also ensures customer satisfaction, productivity and profitability, inventory control, and compliance with company procedures.

The position may involve occasional air and car travel. The work environment frequently includes a warehouse and moving vehicles, with noise levels that are typically moderate to noisy. The job includes physical requirements such as lifting, carrying, pushing, or pulling objects and frequent standing, walking, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling. Reasonable accommodation may be made for individuals with disabilities.

Requirements

• 3–5 years of management experience leading a big-box retail store.
• Excellent customer service skills and a creative, merchant-first mindset.
• Proven ability to lead a large team and direct operations at all levels in a high-volume, highly complex store.
• Strong background and substantial experience in merchandising, sales generation, operations, inventory control, budget management, and profit-and-loss management.
• Demonstrated experience recruiting, selecting, hiring, onboarding, developing, and coaching a high-performing retail sales and operations team.
• Excellent communication, analytical, planning, organization, time-management, follow-up, and delegation skills.
• Ability to exercise independent discretion and judgment in a fast-paced environment and adapt to change with urgency.
• Ability to work well under pressure.
• Availability to work retail hours as necessary and open and/or close the store effectively.
• Regular attendance and a full-time commitment.
• Flexibility to relocate to a city where a Store Manager is needed.

Responsibilities

• Oversee retail store operations and store management teams to meet and exceed sales goals.
• Build and maintain successful partnerships with store, regional, and Store Support Center associates.
• Use the CARE model to help associates provide customers with a friendly, helpful, knowledgeable, and efficient experience.
• Recruit, interview, and select management team members and sales associates to ensure appropriate staffing and scheduling coverage, especially during peak traffic periods.
• Train and develop a high-performing management team and ensure high-quality supervision, training, and development for sales associates.
• Create practices to decrease associate turnover.
• Communicate performance standards and hold team members accountable for meeting them.
• Provide regular coaching, feedback, and performance discussions with associates.
• Ensure brand standards, store presentation standards, and operating standards are achieved or exceeded and maintained.
• Ensure compliance with payroll and business-planning processes.
• Monitor and follow company policies and support company expectations and systems.
• Be available to work retail hours as necessary and open and/or close the store effectively.
• Relocate after the training program to a location in Michigan, Ohio, Kentucky, or Indiana.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays plus a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed