Chief Executive Merchant in Training (Store Manager)

Floor & Decor • Columbus, OH

13d

About The Position

Floor & Decor is hiring a Chief Executive Merchant in Training (CEMIT), a key leadership role preparing candidates to become Store Managers/Chief Executive Merchants (CEMs) at specialty big-box retail stores selling hard-surface flooring and related accessories. CEMITs are expected to step into the Store Manager/CEM role as business needs require, usually within 12–15 weeks of training. Candidates must be willing to relocate after completing the training program; primary relocation markets under consideration include Michigan, Ohio, Kentucky, and Indiana.

The Store Manager/CEM leads a high-performing team to drive retail sales and achieve competitive results in a complex store. The role provides leadership and executes sales-generation and operational strategies while ensuring customer satisfaction, productivity, profitability, inventory control, and compliance with company procedures. Store Managers/CEMs own and run the store and create the playbook that drives business success.

The position may require occasional air and car travel. The work environment frequently includes a warehouse setting and moving vehicles, with noise levels typically moderate to noisy. Physical demands include exerting force to lift, carry, push, pull, or otherwise move objects, as well as frequent standing, walking, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling. Regular attendance and a full-time commitment are essential. Retail-hour availability is required, including opening and/or closing the store as needed.

Requirements

• Three to five years of management experience leading a big-box retail store.
• Excellent customer service skills and a creative, merchant-first mindset.
• Proven ability to lead a large team and direct operations at all levels in a high-volume, highly complex store.
• Strong background and substantial experience in merchandising, sales generation, operations, inventory control, budget management, and profit-and-loss management.
• Demonstrated experience recruiting, selecting, hiring, onboarding, developing, and coaching a high-performing retail sales and operations team.
• Excellent communication, analytical, planning, organization, time-management, follow-up, and delegation skills.
• Ability to exercise independent discretion and judgment in a fast-paced environment and adapt to change with urgency.
• Ability to work well under pressure.
• Availability to work retail hours as necessary and to open and/or close the store effectively.
• Regular attendance and a full-time commitment.
• Willingness to relocate upon completion of the 12–15-week training program.

Responsibilities

• Oversee retail store operations and store management teams to ensure sales goals are met and exceeded.
• Build and maintain successful partnerships with store, regional, and Store Support Center associates.
• Use the CARE model to help associates provide customers with a friendly, helpful, knowledgeable, and efficient environment.
• Recruit, interview, and select management team members and sales associates to ensure appropriate staffing and scheduling coverage, particularly during peak traffic periods.
• Train and develop a high-performing management team and ensure effective supervision, training, and development of sales associates.
• Create practices to decrease associate turnover.
• Communicate performance standards and hold team members accountable for achieving them.
• Provide regular coaching, feedback, and performance discussions with associates.
• Ensure brand standards, store presentation standards, and operating standards are achieved or exceeded and maintained.
• Ensure compliance with payroll and business-planning processes.
• Monitor and follow company policies and support company expectations and systems.
• Lead store sales and operations while ensuring customer satisfaction, productivity, profitability, inventory control, and compliance with company procedures.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays plus a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed