Chief Executive Merchant in Training (Store Manager)

Floor & Decor•Waltham, MA

13d•$82,200 - $159,200

About The Position

Floor & Decor is seeking a Chief Executive Merchant in Training (CEMIT), a key leadership role preparing the employee to become a Store Manager/Chief Executive Merchant (CEM) as business needs require, usually within 12–15 weeks. The position requires flexibility to relocate to cities where stores need Store Managers. The Store Manager/CEM leads a specialty big-box retail store selling hard-surface flooring and related accessories, developing and leading a high-performing team to drive retail sales and achieve competitive results in a complex store. The role provides strong leadership and executes sales-generation and operational strategies while supporting customer satisfaction, productivity, profitability, inventory control, and compliance with company procedures. The position may require occasional air and car travel. The employee is frequently exposed to a warehouse environment and moving vehicles, with noise levels typically moderate to noisy. Physical duties include exerting force to lift, carry, push, pull, or otherwise move objects, and frequently using hands and fingers, standing, walking, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling. Duties may be modified to reasonably accommodate individuals with disabilities.

Requirements

3–5 years of management experience leading a big-box retail store.
Excellent customer service skills and a creative, merchant-first mindset.
Proven ability to lead a large team and direct operations at all levels in a high-volume, highly complex store.
Strong background and substantial experience in merchandising, sales generation, operations, inventory control, budget management, and profit and loss (P&L) management.
Demonstrated experience recruiting, selecting, hiring, onboarding, developing, and coaching a high-performing retail sales and operations team.
Excellent communication, analytical, planning, organization, time management, follow-up, and delegation skills.
Ability to exercise independent discretion and judgment in a fast-paced environment, adapt to change with urgency, and work well under pressure.
Availability to work retail hours as necessary and to open and/or close the store effectively.
Regular attendance and a full-time commitment.
Flexibility to relocate to cities where stores need Store Managers.

Responsibilities

Oversee retail store operations and store management teams to ensure sales goals are met and exceeded.
Create and maintain successful partnerships with store, regional, and Store Support Center associates.
Use the CARE model to help associates create a friendly, helpful, knowledgeable, and efficient customer environment.
Recruit, interview, and select management team members and sales associates to ensure appropriate staffing and scheduling coverage, especially during peak traffic periods.
Train and develop a high-performing management team and ensure effective supervision, training, and development of sales associates.
Create practices to decrease associate turnover.
Communicate performance standards, hold team members accountable, and provide regular coaching, feedback, and performance discussions.
Ensure brand standards, brand consistency, store presentation standards, and operating standards are achieved or exceeded and maintained.
Ensure compliance with payroll and business planning processes.
Monitor and maintain compliance with company policies, expectations, and systems.

Benefits

Bonus opportunities and career advancement opportunities at every level.
401(k) with company match.
Employee Stock Purchase Plan.
Referral Bonus Program.
Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
Paid vacation and sick time for eligible associates.
Paid holidays plus a personal holiday.
Paid Volunteer Time Off starting on Day 1.

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