About The Position

Floor & Decor is seeking a Chief Executive Merchant in Training (CEMIT) to prepare for leadership as a Store Manager/Chief Executive Merchant (CEM) at a specialty big-box retail store selling hard-surface flooring and related accessories. The role requires flexibility to relocate to cities where store managers are needed. CEMITs prepare to assume the Store Manager/CEM role as quickly as needed, usually within 12–15 weeks. The Store Manager/CEM leads a complex retail store and develops a high-performing team to drive sales and competitive results. The role provides leadership and executes sales-generation and operational strategies while promoting customer satisfaction, productivity, profitability, inventory control, and compliance with company procedures. Store Managers/CEMs are responsible for the store’s overall performance and for creating practices that support business success.

Requirements

  • 3–5 years of management experience leading a big-box retail store.
  • Excellent customer service skills and a creative, merchant-first mindset.
  • Proven ability to lead a large team and direct operations at all levels in a high-volume, highly complex store.
  • Strong background and substantial experience in merchandising, sales generation, operations, inventory control, budget management, and profit-and-loss management.
  • Demonstrated experience recruiting, selecting, hiring, onboarding, developing, and coaching a high-performing retail sales and operations team.
  • Excellent communication, analytical, planning, organization, time-management, follow-up, and delegation skills.
  • Ability to exercise independent discretion and judgment in a fast-paced environment and adapt to change with urgency.
  • Ability to work well under pressure.
  • Availability to work retail hours as necessary and open and/or close the store effectively.
  • Regular attendance and a full-time commitment.
  • Flexibility to relocate to cities where stores need Store Managers/CEMs.
  • Ability to travel occasionally, including by air and car.
  • Ability to exert 30–60 pounds of force occasionally, 20–30 pounds frequently, and up to 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to handle or feel objects with the hands and fingers; frequently stand, walk, reach, climb or balance, and stoop, kneel, crouch, or crawl.

Responsibilities

  • Oversee retail store operations and management teams to meet and exceed sales goals.
  • Build and maintain successful partnerships with store, regional, and Store Support Center associates.
  • Use the CARE model to help associates provide customers with a friendly, helpful, knowledgeable, and efficient environment.
  • Recruit, interview, and select management team members and sales associates to maintain appropriate staffing and scheduling coverage, especially during peak traffic periods.
  • Train and develop a high-performing management team and ensure effective supervision, training, and development of sales associates.
  • Create practices to decrease associate turnover.
  • Communicate performance standards and hold team members accountable for meeting them.
  • Provide regular coaching, feedback, and performance discussions with associates.
  • Achieve and maintain brand, store presentation, and operating standards.
  • Ensure compliance with payroll and business-planning processes.
  • Monitor and follow company policies, expectations, and systems.

Benefits

  • Bonus opportunities and career advancement opportunities at every level.
  • 401(k) with company match.
  • Employee Stock Purchase Plan.
  • Referral Bonus Program.
  • Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
  • Paid vacation and sick time for eligible associates.
  • Paid holidays and a personal holiday.
  • Paid Volunteer Time Off starting on Day 1.
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