Chevrolet Service Advisor

Bob Bell Chevrolet of Baltimore • Baltimore, MD

13h

About The Position

Bob Bell Chevrolet is seeking a motivated, experienced Service Advisor to join its high-volume dealership. The role involves providing strong customer service and guiding customers through vehicle maintenance and repair needs. GM dealership experience and Spanish bilingual skills are preferred.

The position is full-time, with competitive pay based on experience. The dealership offers a supportive, professional work environment, opportunities for career growth and advancement, and a range of benefits. Bob Bell Chevrolet is an equal opportunity employer and prohibits discrimination and harassment on protected grounds under applicable federal, state, and local laws.

Requirements

• Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager is required.
• A proven track record of excellent customer satisfaction.
• High energy, reliability, and a team-oriented approach.
• A long-term career mindset and desire to grow.
• Strong communication and organizational skills.

Nice To Haves

• GM dealership experience.
• Bilingual Spanish skills.
• CDK software experience.

Responsibilities

• Greet customers and gather vehicle information.
• Accurately document customer concerns and symptoms.
• Recommend maintenance services based on vehicle mileage, age, and history.
• Create detailed cost estimates for parts and labor.
• Monitor repair progress and keep customers updated.
• Review and finalize repair orders and invoices.
• Clearly explain repairs and charges to customers.

Benefits

• Medical and prescription drug plans.
• Health Savings Account (HSA) eligibility.
• Wellness program.
• Dental and vision plans.
• 401(k).
• Disability and life insurance.
• Employee car purchase program.
• Career progression opportunities.
• Great company culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed