Checker
About The Position
The Checker provides friendly, accurate customer service at checkout and throughout the store. The role operates a cash register, processes multiple forms of payment, handles change and receipts, and assists with refunds and returned merchandise. Checkers also support store operations by bagging merchandise, helping with carry-out and drive-up service, stocking and maintaining merchandise, keeping the register area clean, communicating with customers and colleagues, and assisting with promotions or other assigned work. The position requires adherence to store policies, personal hygiene and dress standards, and applicable guidelines for regulated products and payment programs. Training is provided, and no education or experience is required. Employment is contingent upon successfully completing a pre-employment drug screen. This is a fast-paced retail-store role involving frequent standing and walking throughout the shift. The work environment may include temperature extremes and dampness, with occasional exposure to moving equipment and cleaning chemicals or solvents. Safety training is provided.
Requirements
- Follow detailed written or verbal instructions and work through tasks with a few concrete variables.
- Perform arithmetic calculations involving fractions, decimals, and percentages.
- Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
- Work effectively as part of a team to deliver a great customer experience.
- No education or experience requirements; training is provided.
- Frequently stand and walk throughout a shift.
- Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning or sanitation duties.
Responsibilities
- Provide prompt, friendly customer service, greet customers, learn their names, and help make each visit a positive experience.
- Operate the cash register accurately and process cash, checks, credit cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions.
- Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as needed.
- Follow local, state, and federal requirements concerning WIC, food stamps, and sales of tobacco, liquor, and lottery tickets.
- Bag or box merchandise, assist courtesy personnel, and support drive-up and carry-out service.
- Stay knowledgeable about item look-up and department numbers, product features, weekly ad price changes, and sale items.
- Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and take customers to items when requested.
- Keep the register area clean, maintain adequate supplies, and report improper cash levels in the cash drawer.
- Verify register balances at the beginning and end of each shift where applicable.
- Communicate on the intercom or telephone, answer customer questions, and follow up with appropriate personnel as needed.
- Stay aware of surroundings to support store safety and security.
- Assist store management with displays and decorations for promotions and events as needed.
- Assist in other store areas and take on special projects as assigned.
- Maintain personal hygiene and dress standards and follow Hy-Vee policies and store guidelines.
- Report to work as scheduled and on time.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
