Checker

Hy-Vee • Fort Dodge, IA

10d • Onsite

About The Position

The Checker provides friendly customer service and operates the register to help ensure customers have a positive final interaction during their store visit. The role includes accurately processing payments and returns, assisting customers throughout the store, supporting courtesy and carry-out services, and maintaining a clean, orderly register area. Checkers also help stock and maintain merchandise, stay informed about products and pricing, support store safety, and assist with promotions and other store tasks as needed. Training is provided; no education or experience is required.

Requirements

• No education or experience requirements; training is provided.
• Ability to follow detailed written or verbal instructions and complete tasks involving a few concrete variables.
• Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
• Ability to understand and follow verbal or demonstrated directions.
• Ability to communicate supply needs orally or in writing.
• Ability to work effectively as part of a team to deliver a positive customer experience.
• Ability to frequently stand and walk throughout a shift.
• Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
• Employment is contingent upon successful completion of a pre-employment drug screen.

Responsibilities

• Greet customers warmly and provide prompt, friendly service, including learning customers’ names and helping make each visit positive.
• Operate the cash register accurately and process cash, checks, credit cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions.
• Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as needed.
• Follow local, state, and federal requirements regarding WIC, food stamps, and the sale of tobacco, liquor, and lottery tickets.
• Bag or box merchandise, assist courtesy personnel, and support drive-up and carry-out service.
• Stay informed about item look-up and department numbers, product features, weekly ad prices, and sale items.
• Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and escort customers to items when requested.
• Keep the register area clean, maintain adequate supplies, and report improper cash levels in the cash drawer.
• Verify register balances at the beginning and end of each shift where applicable.
• Communicate clearly using the intercom or telephone, answer customer questions, and follow up with appropriate personnel as needed.
• Remain aware of surroundings to support store safety and security.
• Assist store management with displays and decorations for promotions and events as needed.
• Assist in other store areas and take on special projects as assigned.
• Maintain personal hygiene and dress standards and follow Hy-Vee policies and store guidelines.
• Report to work as scheduled and on time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed