Checker

Hy-Vee, Inc.•Jefferson City, MO
•Onsite

About The Position

The Checker works in Hy-Vee’s Grocery department and is an important part of the customer’s final experience in the store. The role operates the register, assists customers throughout the store, and helps ensure each visit ends positively. Hy-Vee provides training; no education or prior experience is required. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

  • Follow detailed written or verbal instructions and work through tasks with a few concrete variables.
  • Perform arithmetic calculations involving fractions, decimals, and percentages.
  • Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
  • Work effectively as part of a team to deliver a positive customer experience.
  • No education or prior experience is required; training is provided.
  • Complete a pre-employment drug screen successfully as a condition of employment.

Responsibilities

  • Provide prompt, friendly customer service, greet customers, learn their names, and help make each visit a positive experience.
  • Operate the cash register accurately and process cash, checks, credit cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions.
  • Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as needed.
  • Follow local, state, and federal guidelines for WIC, food stamps, and sales of tobacco, liquor, and lottery tickets.
  • Bag or box merchandise, assist courtesy personnel, and support drive-up and carry-out service.
  • Stay knowledgeable about item lookup and department numbers, item features, weekly ad price changes, and sale items.
  • Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and escort customers to items when requested.
  • Keep the register area clean, maintain adequate supplies, and report improper cash levels in the cash drawer.
  • Verify register balances at the beginning and end of each shift where applicable.
  • Communicate clearly by intercom or telephone, answer customer questions, and follow up with appropriate personnel as needed.
  • Remain aware of surroundings to support store safety and security.
  • Assist store management with displays and decorations for promotions and events as needed.
  • Assist in other store areas and take on special projects as assigned.
  • Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
  • Report to work as scheduled and on time.
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