GPL Change Implementation Consultant - Payables

Wells Fargo•Minneapolis, MN

23h•$68,000 - $114,000•Hybrid

About The Position

Wells Fargo is seeking a Change Implementation Consultant within Global Payments & Liquidity (GPL), part of Enterprise Functions. The role serves as the single point of coordination for customers and leads complex implementation projects, including setup of the Payment Manager product and related services. The consultant develops business requirements, manages project plans and timelines, coordinates meetings, provides product-fit recommendations, and works with key partners to manage project priority and scope. The position communicates project status, proactively resolves issues, and ensures tasks are completed on schedule. It also collaborates with peers, management, technology, and compliance to deliver an exceptional customer experience, while adapting to changing priorities, deadlines, and customer needs. The position offers a hybrid work schedule and is not eligible for visa sponsorship. Work locations are Minneapolis, Minnesota; Charlotte, North Carolina; and Chandler, Arizona. The stated base pay range is $68,000–$114,000, and employees may also be eligible for incentive opportunities.

Requirements

At least 2 years of Change Implementation experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination.

Nice To Haves

At least 2 years of project management experience, additional implementation experience, or a combination of both.
At least 2 years of experience with Global Payments & Liquidity products through Sales, Customer Service, Product, and/or Implementation.
Strong project management skills, including the ability to handle multiple projects concurrently.
Experience with Electronic Commerce Services (ECS) products and implementations.
Advanced Microsoft Office skills, including Word, Excel, Outlook, and PowerPoint.

Responsibilities

Serve as the single point of coordination for the customer.
Lead complex implementation projects and coordinate setup of the Payment Manager product and related services.
Develop business requirements, create and manage project plans, and coordinate appropriate meetings.
Establish timelines and track ongoing projects to ensure successful delivery.
Provide subject matter expertise and recommendations on product fit.
Work with key partners on project priority and scope.
Communicate status to the project team and customer.
Proactively identify and resolve problems and issues.
Ensure project tasks are completed according to established timelines.
Collaborate and consult with peers, management, technology, and compliance to deliver an exceptional customer experience.
Remain flexible and adaptable to changing priorities, deadlines, and new surroundings while meeting customer needs.
Execute applicable risk programs and follow Wells Fargo policies and procedures, including escalating and remediating issues and making sound risk decisions.