Commercial Card & Integrated Payables Senior Implementation Consultant
About The Position
The Senior Commercial Card & Integrated Payables Implementation Consultant serves as the primary point of contact for complex Commercial Card and Integrated Payables implementations. The role manages multiple client onboarding projects simultaneously, coordinates cross-functional activities, configures products and services, conducts client training, and drives successful adoption of payment solutions. The consultant partners with Sales, Treasury Management, Product, Operations, Risk, and external vendors to support timely implementation, operational readiness, and rapid utilization. The role contributes to accelerating speed-to-spend, enhancing the client experience, and driving revenue realization. The position leads end-to-end implementations for new and existing clients, including Commercial Card programs and Integrated Payables solutions such as virtual card, ACH, RTP, and check payments. It includes managing project plans and governance, coordinating program and platform configuration, supplier enablement, payment-file validation and testing, and production readiness. The consultant also delivers client training and documentation and promotes effective administration, expense management, reporting, payment processing, adoption, and retention. The job is identified as an office workplace position. The posting notes that certain positions outside the branch network may be eligible for flexible arrangements combining in-office and work-from-home time; specific arrangements are provided by the hiring team.
Requirements
- Bachelor’s degree.
- At least 10 years of Commercial Card, Treasury Management, Payments, or implementation experience.
- At least 5 years of experience with Integrated Payables, Virtual Cards, ACH, and payment automation solutions, client-facing project management, implementing payment solutions and treasury products, and managing multiple projects simultaneously.
- At least 5 years of experience with Microsoft Office Suite and project management, payments, and receivables.
- At least 5 years of technical consulting or business analysis experience in ERP, systems integration, or API environments.
- At least 5 years of technical project management experience or experience with complex treasury implementations or card products.
- Comfort working in a fast-paced, dynamic, client-facing environment.
- At least 5 years of experience with ERP integrations, file mapping, and payment file formats, Smart Data, 360 Control, Business Online, Commercial Card servicing platforms, and Integrated Payables platforms.
- At least 5 years of management experience.
- Excellent verbal, written, and presentation skills.
Nice To Haves
- PSPO III or CSP-PO and PAL1 or CAL1.
- Strong experience with retail or business financial services.
- Experience building high-performing teams.
- Strong experience with user-centered design and usability.
Responsibilities
- Lead end-to-end implementation of Commercial Card and Integrated Payables solutions for new and existing clients.
- Serve as the primary implementation contact for clients throughout onboarding and deployment.
- Develop and manage implementation plans, timelines, milestones, and client deliverables.
- Coordinate activities across Sales, Treasury Management, Product, Operations, Credit, and third-party vendors.
- Conduct implementation kickoff meetings and establish project governance throughout onboarding.
- Identify and proactively mitigate implementation risks, delays, and obstacles.
- Manage onboarding of Corporate Card, Purchasing Card, Virtual Card, T&E, and Fleet Card programs.
- Coordinate program configuration, hierarchy setup, user administration, billing structure, and reporting requirements.
- Facilitate card ordering, account setup, and platform configuration.
- Ensure accurate implementation of client-specific controls, spending limits, approval workflows, and reporting requirements.
- Lead implementation of Virtual Card, ACH, RTP, and check payment solutions.
- Coordinate supplier enablement and vendor onboarding activities.
- Gather, review, and validate payment files and system requirements.
- Partner with internal and external technology teams on file mapping, testing, and production readiness.
- Oversee customer onboarding to Integrated Payables platforms and associated payment workflows.
- Deliver training sessions for Program Administrators and end users.
- Develop implementation documentation and training materials.
- Guide clients on program administration, expense management, reporting, and payment-processing best practices.
- Drive adoption and utilization of implemented solutions to support revenue generation and client retention.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
