Chamber Steward - Guest Room Attendant | Full Time & Part Time

Horseshoe Bay Resort • Stratford, ON

4d • Onsite

About The Position

The Queen’s Cue, a Marriott Tribute Portfolio Hotel, is seeking attentive and dependable Chamber Stewards - Guest Room Attendants to join our Housekeeping team in Stratford. At The Queen’s Cue, the Chamber Steward is the keeper of the guest’s space - entrusted with creating rooms and public areas that feel considered, comfortable, and beautifully cared for. Inspired by the traditional role of a steward responsible for the order and presentation of private chambers, our Chamber Stewards help ensure every part of the hotel feels ready to welcome the next guest into its story. While guestrooms will be at the heart of the role, you will work flexibly across public areas, restaurant and lounge spaces, and other areas of the hotel, while also assisting with laundry duties as required. Through careful preparation, consistency, and attention to detail, you will help create the sense of polish and care that guests should feel throughout their entire stay. You notice the details others may miss. You take pride in creating spaces that feel fresh, calm, and thoughtfully prepared, and you understand that a beautifully presented room can shape a guest’s impression before a single word is spoken. Your day may include preparing and refreshing guestrooms, replenishing amenities, maintaining public areas and Food & Beverage spaces, assisting with laundry, and responding flexibly to the needs of the hotel throughout the day. You are comfortable working independently, but equally willing to step in and support the wider team wherever needed. You bring care, consistency, and a strong work ethic to everything you do. You enjoy the satisfaction of seeing a space transformed and understand that great housekeeping is about more than cleanliness - it is about creating an environment where every guest feels considered, comfortable, and genuinely welcomed.

Requirements

• Previous housekeeping, cleaning, or hospitality experience is an asset, but not required.
• Strong attention to detail and pride in maintaining exceptional cleanliness and presentation standards.
• Ability to work independently while contributing positively to a team environment.
• Ability to manage multiple guestrooms and assigned tasks while maintaining quality and organization.
• Strong communication skills and a professional, guest-focused approach.
• Ability to safely use cleaning products, equipment, and follow established health and safety procedures.
• Ability to complete the physical requirements of the role, including standing, walking, bending, reaching, and safely lifting and moving housekeeping supplies.
• A reliable, hands-on approach and willingness to assist the wider Housekeeping team as needed.
• Flexibility to work a variety of shifts, including weekends and holidays.

Responsibilities

• Preparing and refreshing guestrooms
• Replenishing amenities
• Maintaining public areas and Food & Beverage spaces
• Assisting with laundry
• Responding flexibly to the needs of the hotel throughout the day
• Working independently and supporting the wider team
• Safely using cleaning products and equipment
• Following established health and safety procedures
• Completing physical requirements of the role, including standing, walking, bending, reaching, and safely lifting and moving housekeeping supplies
• Assisting the wider Housekeeping team as needed

Benefits

• An exceptional benefit plan for eligible associates and your family members.
• RRSP matching program for eligible associates.
• Flexible scheduling to support work-life balance.
• 50% dining discount at The Queen’s Cue and The Boar’s Head Pub.
• Discounts at Crescent-managed properties across North America and Marriott hotels worldwide for you and your family members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed