Certified Phlebotomist / Certified Medical Assistant

Foundation Health, LLC•Fairbanks, AK

8d•$21 - $30

About The Position

The Certified Phlebotomist / Certified Medical Assistant performs laboratory specimen collection and supports patient care across specialty clinics, including Pediatrics, Urology, OB/GYN, and General Surgery. Phlebotomy is the primary focus, with opportunities to assist providers and clinical staff with traditional Clinic Technician responsibilities when laboratory activity allows. The role involves providing a safe, comfortable, and positive experience to patients of all ages while supporting a collaborative, fast-paced clinical team. The position is full-time, 40 hours per week, consisting of five 8-hour shifts. Compensation is $21.07–$30.34 per hour, based on education and experience. Additional compensation includes shift differentials and annual pay increases.

Requirements

High school diploma, GED, or equivalent working knowledge.
Phlebotomy certification required upon hire.
BLS certification required.
Ability to communicate effectively in oral and written formats.
May be required to hold a valid driver's license and be eligible for coverage under the company auto insurance policy.
Confidence and proficiency in phlebotomy and specimen collection.
Patient-focused approach and excellent interpersonal skills.
Ability to thrive in a busy, team-oriented clinical environment.

Nice To Haves

Additional related education, certifications, and/or experience.
Previous specimen processing and send-out experience.

Responsibilities

Collect specimens and prepare patients, ensuring correct patient and specimen identification and specimen integrity using appropriate techniques.
Perform assigned patient testing and, when applicable, drug and alcohol screening collections in accordance with chain-of-custody protocols.
Transport patient specimens and/or patients according to guidelines.
Aliquot and label specimens, deliver specimens to the technical area promptly, and/or perform initial sample processing and preparation for transport.
Complete registration processes, including collecting insurance information, verifying Advanced Beneficiary Notice coverage, and obtaining authorizations and signatures.
Verify patient demographics, insurance, and diagnostic test information, and enter data accurately into appropriate systems for documentation and billing.
Ensure work is accurate and complete; initiate computer-generated reports for patient reporting and quality assurance monitoring as required.
Complete documents and records legibly and accurately according to site protocol, maintain familiarity with departmental procedures, and document communications appropriately.
Communicate with physicians, clinical and hospital staff, nursing, and Health Information Management Services to resolve outstanding issues and patient concerns.
Serve as a liaison between patients and the lab charge services department to resolve issues and concerns and support service excellence.
Maintain laboratory equipment and a clean, safe work environment, and prepare appropriate reagents and bleach.
Perform other technical support functions as determined by the department and troubleshoot routine problems within the area of responsibility.
Assist with inventory management and supply ordering.
Identify and provide input on opportunities to improve work practices and processes.
Follow established policies, procedures, regulatory and accreditation requirements, and applicable professional standards.
Provide customers of Foundation Health with an excellent service experience by consistently demonstrating core and leader behaviors.