Certified Patient Care Assistant Neuro Progressive Care Unit

Banner Health • Glendale, AZ

2d • Onsite

About The Position

The Certified Patient Care Assistant provides routine patient care to promote comfort and support each patient’s plan of care. The role includes ongoing patient data collection and documentation, as well as unit support functions that contribute to efficient nursing department operations. This position is on a Neuro and Trauma floor serving highly acute patients, including people with brain injuries, stroke, seizures, brain tumors, and pre- or post-operative neurosurgical needs, as well as patients with other complex conditions. The work is fast-paced and collaborative, and requires communication with patients, families, physicians, and staff across the facility.

The role works under supervision and is responsible for the assigned unit. Patient care may include daily living assistance, hygiene, mobility, nutrition, vital signs, specimen collection, and monitoring and reporting changes in patient status. Depending on assignment and demonstrated competency, the position may also perform delegated procedures, provide clerical and receptionist support, maintain patient records and supplies, assist with patient transportation, and support unit-specific procedures. Functions must follow established policies, procedures, regulatory and accreditation requirements, and applicable professional standards.

This is a full-time day-shift position with three 12-hour shifts per week, 6:00 a.m. to 6:30 p.m. Self-scheduling is available, with weekend and holiday rotations required. A $3,000 sign-on bonus is available to new Banner Health certified/licensed CNAs/LNAs, subject to a 12-month commitment.

Requirements

• High school diploma/GED or equivalent working knowledge.
• Current BLS certification.
• Current Certified Nursing Assistant (CNA) certification in the state of practice is required for new hires and transfers.
• Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office, or prior customer service experience.
• Excellent organizational, human relations, and communication skills.
• Working knowledge of medical terminology, computer literacy, and keyboarding skills.
• Depending on department assignment, a minimum passing score of 85% on an ECG or EEG test, with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity, is required.
• Depending on department assignment, successful completion of a unit-approved basic electrocardiogram interpretation course, electroencephalographic interpretation course, or on-the-job training is required.

Nice To Haves

• Arizona Licensed Nursing Assistant (LNA) licensure is preferred.
• Recent healthcare experience is preferred.
• Successful completion of an approved unit secretary program is preferred.
• Additional related education and/or experience is preferred.

Responsibilities

• Assist patients with activities of daily living, including basic hygiene, mobility, and nutritional intake.
• Collect patient specimens and data, including vital signs, intake and output, and other delegated measurements; document objective data and routine care, and assist with specimen transportation.
• Recognize and report abnormalities or changes in patients’ health status and responses to treatment to a licensed professional, and communicate patient status to other caregivers.
• Perform procedures and use equipment as delegated by a licensed professional and consistent with demonstrated competencies and state scope of practice; examples may include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
• Provide supplies, support, and assistance to medical staff and patients for unit-specific procedures under direct supervision.
• Perform receptionist and clerical duties, support communication and information flow, and help route customer problems for resolution.
• Maintain patient records, including admission, transfer, and discharge information, progress notes, and consent forms; scan or file reports and chart forms, maintain accessible charting forms, and keep patient education materials available.
• Assist with ordering patient specimens and, when assigned, transcribe and process physician orders using the electronic medical record.
• Maintain office, dietary, and medical supplies; complete requisitions, reconcile deliveries, and monitor electronic equipment to ensure it is accounted for and working.
• Depending on assignment, transport patients, including pre-operative and immediate post-operative patients to critical care, and participate in operating room turnover.
• Perform work according to established policies, procedures, regulatory and accreditation requirements, and professional standards; provide an excellent service experience to Banner Health customers.

Benefits

• $3,000 sign-on bonus available to new Banner Health certified/licensed CNAs/LNAs, with a 12-month commitment required.
• Health and financial security benefit options for employees and their families.
• $1 per hour weekend shift differential.
• 18% night-shift differential when applicable.
• Self-scheduling tool for shift and weekend coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED