Certified Patient Care Assistant General Progressive Care Unit

Banner Health • Glendale, AZ

2d • Onsite

About The Position

The Certified Patient Care Assistant provides routine patient care to promote comfort and contribute to the patient’s overall plan of care. The role includes ongoing collection and documentation of patient data and unit-support functions that help the nursing department operate efficiently. This position is on a 40-bed general Medical Progressive Care Unit caring for a variety of complex patients, including vascular, cardiothoracic surgical, heart failure, neurological, and respiratory patients. Patients may arrive from the ICU, the Emergency Department, or other floors following a change in acuity.

The position works under supervision and is responsible for an assigned unit. It involves a fast-paced, sometimes stressful environment with a strong focus on customer service and collaboration with staff, patients, families, and physicians. The role is full-time, with day shifts consisting of three 12-hour shifts per week from 6:00 a.m. to 6:30 p.m. Self-scheduling is available, with no set days each week; weekend and holiday rotations are required. A $3,000 sign-on bonus is available for new Banner Health certified/licensed CNA/LNAs, subject to a 12-month commitment.

Requirements

• High school diploma, GED, or equivalent working knowledge.
• Current BLS certification.
• Current Certified Nursing Assistant (CNA) certification in the state of practice for new hires and transfers.
• Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office, or prior customer service experience.
• Excellent organizational, human relations, and communication skills.
• Working knowledge of medical terminology, computer literacy, and keyboarding skills.
• Depending on department assignment, a minimum passing score of 85% on an ECG or EEG test, with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity, is required.
• Depending on department assignment, successful completion of a unit-approved basic electrocardiogram interpretation course, electroencephalographic interpretation course, or on-the-job training is required.
• Weekend and holiday rotations are required.

Nice To Haves

• In Arizona, Licensed Nursing Assistant (LNA) licensure is preferred.
• Recent healthcare experience is preferred.
• Successful completion of an approved unit secretary program is preferred.
• Additional related education and/or experience is preferred.

Responsibilities

• Assist patients with activities of daily living, hygiene, mobility, and nutritional intake.
• Collect patient specimens and data, including vital signs, intake and output, and other delegated measurements, and document objective data and routine patient-care activities.
• Transport patient specimens as needed.
• Recognize and report abnormalities or changes in patients’ health status and responses to treatment to a licensed professional.
• Communicate patient status accurately and completely to other caregivers to support continuity of care.
• Perform procedures and use equipment as delegated by a licensed professional and within demonstrated competencies and state scope of practice; procedures may include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
• Provide supplies, support, and assistance to medical staff and patients during unit-specific procedures under the direct supervision of a licensed professional.
• Perform receptionist and clerical duties that support unit operations and communication, and help resolve customer problems or direct them to the appropriate person.
• Maintain complete patient records, including admission, transfer, and discharge information, progress notes, and consent forms; scan or file reports and chart forms, and keep forms labeled and accessible.
• Maintain patient education materials and assist with ordering patient specimens; may transcribe and process physician orders in the electronic medical record.
• Maintain office, dietary, and medical supplies; complete requisitions, reconcile deliveries, and track electronic equipment such as patient ID scanners and laptop computers.
• Depending on assignment, transport patients, including pre-operative and immediate post-operative patients to critical care, and participate in operating room turnover.
• Follow established policies, procedures, regulatory and accreditation requirements, and applicable professional standards; provide an excellent service experience.

Benefits

• $3,000 sign-on bonus available for new Banner Health certified/licensed CNA/LNAs, with a 12-month commitment.
• Health and financial security benefit options.
• $1 per hour weekend shift differential.
• 18% night shift differential when applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED