Certified Patient Care Assistant Progressive Care Unit

Banner Health • Glendale, AZ

1d • Onsite

About The Position

The Certified Patient Care Assistant (CPCA) in the Progressive Care Unit at Banner Thunderbird Medical Center provides routine patient care to promote comfort and contribute to each patient's plan of care. The role includes ongoing collection and documentation of patient data and unit support functions that help the nursing department operate efficiently. The PCU serves a wide range of complex, acutely ill patients, including cardiac and vascular, neuro and trauma, heart failure, renal failure, COPD, and respiratory patients. The environment is fast-paced, collaborative, and supports learning at all levels.

The position is full-time, working three 12-hour night shifts per week from 6:00 p.m. to 6:30 a.m. Staff use a self-scheduling tool, with no set days each week. Weekend and holiday rotations are required, including every other weekend (Friday and Saturday). A $3,000 sign-on bonus is available for new Banner Health certified or licensed CNAs/LNAs, with a 12-month commitment required. Shift differentials include a flat $1 per hour for weekend shifts and an 18% night shift differential when applicable.

The role works under supervision and is responsible for an assigned unit. It requires adherence to organizational policies, procedures, regulatory and accreditation requirements, and professional standards, while delivering excellent customer service to patients, families, physicians, and facility staff.

Requirements

• High school diploma, GED, or equivalent working knowledge.
• Current BLS certification.
• Current Certified Nursing Assistant (CNA) certification in the state of practice for new hires and transfers.
• Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office, or prior customer service experience.
• Excellent organizational skills and effective human relations and communication skills.
• Working knowledge of medical terminology, computer literacy, and keyboarding skills.
• Depending on department assignment, a minimum passing score of 85% on an ECG or EEG test, including accurate identification of all lethal cardiac dysrhythmias and epileptiform activity, and completion of a unit-approved basic interpretation course or on-the-job training.
• For employees in specified behavioral health, home care/hospice, skilled nursing, or Banner MD Anderson roles described in the posting, an applicable Arizona Fingerprint Clearance Card must be held at hire and maintained during employment.

Nice To Haves

• Arizona Licensed Nursing Assistant (LNA) licensure.
• Recent healthcare experience.
• Successful completion of an approved unit secretary program.
• Additional related education and/or experience.

Responsibilities

• Assist patients with activities of daily living, including basic hygiene, mobility, and nutritional intake.
• Collect patient specimens and data, including vital signs, intake and output, and other delegated measurements; document objective data and routine aspects of care.
• Recognize and report changes or abnormalities in patient health status and responses to treatment to a licensed professional.
• Communicate patient status accurately and completely to other caregivers to promote continuity of care.
• Perform procedures and use equipment as delegated by a licensed professional and consistent with competencies and state scope of practice; procedures may include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
• Provide supplies, support, and assistance to medical staff and patients during unit-specific procedures under direct supervision.
• Perform receptionist and clerical duties, support communication and information flow, and help address customer problems or route them for resolution.
• Maintain patient records, including admission, transfer, and discharge information, progress notes, and consent forms; scan or file reports and chart forms and keep forms and patient education materials accessible.
• Assist with ordering patient specimens and may transcribe and process physician orders using the electronic medical record.
• Maintain office, dietary, and medical supplies; complete requisitions, reconcile deliveries, and monitor the use and location of electronic equipment.
• Depending on assignment, assist with patient transportation, including pre-operative and immediate post-operative patients to critical care, and participate in operating-room turnover.

Benefits

• A $3,000 sign-on bonus for eligible new Banner Health certified or licensed CNA/LNA hires, with a 12-month commitment.
• A flat $1 per hour weekend shift differential.
• An 18% night shift differential when applicable.
• A variety of health and financial security benefits for employees and their families.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED