About The Position

Banner Desert Medical Center is seeking a Certified Patient Care Assistant to join its Progressive Care Unit (PCU) in Mesa, Arizona. The role provides routine patient care to promote comfort and contribute to the overall plan of care, including ongoing patient data collection and documentation and unit support functions. The position works under supervision and is responsible for an assigned unit in a fast-paced, sometimes stressful environment with a strong focus on customer service. The role interacts with facility staff, patients, families, and physicians. The position is full time on the day shift, working from 6:00 a.m. to 6:30 p.m. Rotating weekends and holidays are required. An 18% night-shift differential applies when applicable. Previous PCA, LNA, or CNA experience is highly preferred but not required. Licensed CNAs/LNAs are eligible for a $3,000 sign-on incentive.

Requirements

  • High school diploma, GED, or equivalent working knowledge.
  • Current BLS certification.
  • Current Certified Nursing Assistant (CNA) certification in the state of practice is required for new hires and transfers.
  • Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office, or prior customer-service experience.
  • Excellent organizational skills and effective human-relations and communication skills.
  • Working knowledge of medical terminology, computer literacy, and keyboarding skills.
  • Depending on department assignment, a passing score of at least 85% on an ECG or EEG test, with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity, is required.
  • Depending on department assignment, successful completion of a unit-approved basic electrocardiogram interpretation course, electroencephalographic interpretation course, or on-the-job training is required.
  • Employees in specified behavioral-health settings serving children, and employees working for Banner Home Care AZ, must have and maintain an Arizona Fingerprint Clearance Card; an Arizona Criminal History Affidavit must be signed upon hire for the specified behavioral-health settings.

Nice To Haves

  • Previous experience as a PCA, LNA, or CNA.
  • In Arizona, Licensed Nursing Assistant (LNA) licensure.
  • Recent healthcare experience.
  • Successful completion of an approved unit secretary program.
  • Additional related education and/or experience.

Responsibilities

  • Assist patients with activities of daily living, basic hygiene, mobility, and nutritional intake.
  • Collect patient specimens and delegated data, including vital signs and input/output measurements, according to unit and facility policies; document objective data and routine care, and assist with specimen transportation.
  • Recognize and report changes or abnormalities in patient health status and responses to treatment to a licensed professional; communicate patient status accurately to other caregivers.
  • Perform procedures and use equipment as delegated by a licensed professional and within demonstrated competencies and state scope of practice. Procedures may include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
  • Provide supplies, support, and assistance to medical staff and patients for unit-specific procedures under the direct supervision of a licensed professional.
  • Perform receptionist and clerical duties, support communication and information flow, and help resolve customer problems or refer them to the appropriate person.
  • Maintain patient records, including admission, transfer, and discharge information, progress notes, and consent forms; scan or file reports and chart forms, keep forms labeled and accessible, and maintain patient education materials.
  • Assist with ordering patient specimens and may transcribe and process physician orders using the electronic medical record.
  • Maintain office, dietary, and medical supplies; complete requisitions, reconcile delivered orders, and monitor electronic equipment such as patient ID scanners and laptop computers.
  • Depending on assignment, transport patients, including pre-operative and immediate post-operative patients to critical care, and participate in operating-room turnover.

Benefits

  • $3,000 sign-on incentive for licensed CNAs/LNAs.
  • 18% night-shift differential when applicable.
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