Certified Patient Care Assistant General Progressive Care Unit

Banner Health•Phoenix, AZ

1d•Onsite

About The Position

Banner University Medical Center is seeking a Certified Patient Care Assistant to join its 60-bed General Cardiac Progressive Care Unit in Phoenix, Arizona. The unit cares for patients who need close monitoring and frequent assessment, including patients recovering from surgery, with stable cardiac conditions, respiratory illnesses requiring non-invasive ventilation, or transitioning from the ICU. The Patient Care Assistant provides routine care to promote patient comfort and support the overall plan of care. The role includes ongoing patient data collection and documentation, as well as unit support functions that help the nursing department operate efficiently. The position works under supervision in a fast-paced environment with a strong focus on customer service and collaboration with staff, patients, families, and physicians. The position is full time, with a day shift schedule of 7:00 a.m. to 7:30 p.m. Weekend and holiday rotations are required.

Requirements

High school diploma, GED, or equivalent working knowledge.
Current BLS certification.
Current Certified Nursing Assistant (CNA) certification in the state of practice is required for new hires and transfers.
Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office, or prior customer service experience.
Excellent organizational skills and effective human relations and communication skills.
Working knowledge of medical terminology, computer literacy, and keyboarding skills.
Depending on department assignment, a minimum passing score of 85% on an ECG or EEG test, including accurate identification of all lethal cardiac dysrhythmias and epileptiform activity, is required.
Depending on department assignment, successful completion of a unit-approved basic electrocardiogram interpretation course, an electroencephalographic interpretation course, or on-the-job training is required.
For specified Banner Behavioral Health, behavioral clinical settings serving children, and Banner Home Care AZ roles, an Arizona Fingerprint Clearance Card must be held at hire and maintained during employment; an Arizona Criminal History Affidavit must be signed upon hire where specified.

Nice To Haves

Arizona Licensed Nursing Assistant (LNA) licensure.
Recent healthcare experience.
Successful completion of an approved unit secretary program.
Additional related education and/or experience.

Responsibilities

Assist patients with activities of daily living, including basic hygiene, mobility, and nutritional intake.
Collect patient specimens and data, including vital signs, input/output, and other delegated measurements, and document routine care and objective data according to policy and standards.
Transport patient specimens as needed.
Recognize and report changes or abnormalities in patient health status and response to treatment to a licensed professional; communicate patient status accurately to other caregivers.
Perform delegated procedures and use equipment within demonstrated competencies and applicable scope of practice, which may include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
Provide supplies, support, and assistance to medical staff and patients during unit-specific procedures under direct supervision of a licensed professional.
Perform receptionist and clerical duties, support communication and information flow, and help resolve customer problems or refer them to the appropriate person.
Maintain complete patient records, including admission, transfer, discharge, progress note, and consent documentation; scan or file reports and chart forms, and keep forms and patient education materials accessible.
Assist with ordering patient specimens and may transcribe and process physician orders in the electronic medical record.
Maintain office, dietary, and medical supplies; submit requisitions and reconcile deliveries.
Monitor and track electronic equipment, including patient ID scanners and laptop computers, and ensure equipment is accounted for and working.
Depending on assignment, transport patients, including pre-operative and immediate post-operative patients to critical care, and participate in operating room turnover.
Follow established policies, procedures, regulatory and accreditation requirements, and professional standards; provide excellent customer service consistent with Banner Health behaviors.