Certified Patient Care Assistant General Progressive Care Unit

Banner Health•Phoenix, AZ

3d•Onsite

About The Position

Banner University Medical Center is seeking a Certified Patient Care Assistant to join its 60-bed General Cardiac Progressive Care Unit in Phoenix, Arizona. The unit cares for patients who require close monitoring and frequent assessment, including patients recovering from surgery, with stable cardiac conditions or respiratory illnesses requiring non-invasive ventilation, and those transitioning from intensive care who still need significant medical oversight. Patients may need specialized nursing care, advanced monitoring, and complex medication regimens. The position provides routine patient care to promote comfort and contribute to the patient’s plan of care. It includes ongoing patient data collection and medical-record documentation, as well as unit-support functions that help the nursing department operate efficiently. The role works under supervision, has responsibility for an assigned unit, and is in a fast-paced environment with a strong focus on customer service. The schedule is full-time nights, 7:00 p.m. to 7:30 a.m., with required weekend and holiday rotations. Licensed CNA/LNA candidates are eligible for a $3,000 sign-on bonus. Weekend and night shift differentials are offered as described in the posting.

Requirements

High school diploma, GED, or equivalent working knowledge.
Current BLS certification.
Current Certified Nursing Assistant (CNA) certification in the state of practice is required for new hires and transfers.
Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office, or prior customer-service experience.
Excellent organizational skills and effective human relations and communication skills.
Working knowledge of medical terminology, computer literacy, and keyboarding skills.
Depending on department assignment, a minimum passing score of 85% on an ECG or EEG test, with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity.
Depending on department assignment, successful completion of a unit-approved basic electrocardiogram or electroencephalographic interpretation course, or on-the-job training.
For specified behavioral-health roles serving children and Banner Home Care AZ roles, an Arizona Fingerprint Clearance Card is required at hire and must be maintained; specified behavioral-health employees must also sign an Arizona Criminal History Affidavit upon hire.

Nice To Haves

Arizona Licensed Nursing Assistant (LNA) licensure is preferred.
Recent healthcare experience is preferred.
Successful completion of an approved unit secretary program is preferred.
Additional related education and/or experience is preferred.

Responsibilities

Assist patients with activities of daily living, basic hygiene, mobility, and nutritional intake as needed.
Collect patient specimens and data, including vital signs, input/output, and other delegated measurements, according to policy and standards of care; document objective data and routine care, and assist with specimen transportation.
Recognize and report abnormalities or changes in patients’ health status and responses to treatment to a licensed professional; communicate patient status accurately and completely to other caregivers.
Perform procedures and use equipment as delegated by a licensed professional and consistent with demonstrated competencies and state scope of practice. Procedures may include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
Provide supplies, support, and assistance to medical staff and patients for unit-specific procedures under the direct supervision of a licensed professional.
Perform receptionist and clerical duties that support department operations and communication; help resolve customer problems or route them to the appropriate person.
Maintain complete patient records, including admission, transfer, discharge, progress-note, and consent information; scan or file reports and chart forms, and keep charting materials accessible.
Maintain patient education materials and assist with ordering patient specimens; may transcribe and process physician orders in the electronic medical record.
Maintain office, dietary, and medical supplies; complete requisitions and reconcile delivered orders.
Monitor and track electronic equipment such as patient ID scanners and laptop computers, ensuring equipment is accounted for and working.
Depending on assignment, assist with patient transportation, including pre-operative and immediate post-operative patients to critical care, and participate in operating-room turnover.
Perform work according to established policies, procedures, regulatory and accreditation requirements, and applicable professional standards; provide excellent customer service.