About The Position

The Certified Patient Care Assistant provides routine patient care to promote patient comfort and contribute to the overall plan of care. The role involves ongoing patient data collection and documentation, along with unit support functions that help the nursing department operate efficiently. This position works under supervision and is responsible for an assigned unit in a fast-paced environment with a strong customer-service focus. The position is on the 3rd Floor Specialty Cardiac Progressive Care Unit at Banner Boswell Medical Center, a 24-bed telemetry unit primarily caring for patients with congestive heart failure and also serving as overflow telemetry. Typical patient ratios are 1:12–15. The employee may assist other units when needed and may perform assigned procedures under the direct supervision of a licensed professional. The listed full-time schedule is three 12-hour night shifts per week, 6:00 p.m.–6:30 a.m. Scheduling is self-scheduled, with no set days each week. Weekend rotations and rotating holidays are required. The posting also advertises a $3,000 hire-on bonus for eligible new-to-Banner certified or licensed nursing assistants ($1,500 for part-time), a $1-per-hour weekend differential, and an 18% night-shift differential when applicable.

Requirements

  • High school diploma, GED, or equivalent working knowledge.
  • Current BLS certification.
  • Current Certified Nursing Assistant (CNA) certification in the state of practice is required for new hires and transfers.
  • Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office, or prior customer-service experience.
  • Excellent organizational, human-relations, and communication skills.
  • Working knowledge of medical terminology, computer literacy, and keyboarding skills.
  • Depending on department assignment, a minimum passing score of 85% on an ECG or EEG test, with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity.
  • Depending on department assignment, successful completion of a unit-approved basic electrocardiogram interpretation course, an electroencephalographic interpretation course, or on-the-job training.
  • For employees in the specifically listed Banner behavioral-health or home-care roles, an Arizona Fingerprint Clearance Card is required at hire and must be maintained; an Arizona Criminal History Affidavit must be signed upon hire for the specified behavioral-health roles.

Nice To Haves

  • Arizona Licensed Nursing Assistant (LNA) licensure.
  • Recent healthcare experience.
  • Successful completion of an approved unit secretary program.
  • Additional related education and/or experience.

Responsibilities

  • Assist patients with activities of daily living, including basic hygiene, mobility, and nutritional intake.
  • Collect patient specimens and data, including vital signs, input/output, and other delegated measurements, in accordance with policy and standards of care; document objective data and routine care; and assist with specimen transportation.
  • Recognize and report changes or abnormalities in patients’ health status and responses to treatment to a licensed professional, and communicate patient status accurately to other caregivers.
  • Perform delegated procedures and use equipment within demonstrated competencies and state scope of practice; procedures may include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
  • Provide supplies and support for unit-specific procedures under direct supervision of a licensed professional.
  • Perform receptionist and clerical duties, support communication and information flow, and help resolve customer problems or route them to the appropriate person.
  • Maintain patient records, including admission, transfer, and discharge information, progress notes, consent forms, and scanned or filed chart documents; keep forms accessible and patient education materials adequately stocked.
  • Assist with ordering patient specimens and, when assigned, transcribe and process physician orders in the electronic medical record.
  • Maintain office, dietary, and medical supplies; complete requisitions, reconcile deliveries, and monitor electronic equipment such as patient ID scanners and laptop computers.
  • When assigned, transport patients, including pre-operative and immediate post-operative patients to critical care, and participate in operating-room turnover.

Benefits

  • $3,000 hire-on bonus for eligible new-to-Banner certified or licensed nursing assistants; $1,500 for part-time.
  • $1-per-hour weekend shift differential.
  • 18% night-shift differential when applicable.
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