Certified Patient Care Assistant CNA LNA Observation Unit NS

Banner Health • Sun City West, AZ

2d • Onsite

About The Position

The Certified Patient Care Assistant in the Outpatient Observation unit provides routine patient care to promote comfort and contribute to each patient’s plan of care. The role includes ongoing patient data collection and documentation, along with unit support functions that help the nursing department operate efficiently. The Observation unit is a fast-paced outpatient service for continued testing and treatment to determine admission or discharge needs, serving patients with a range of diagnoses, including PCU needs such as cardiac drips, CHF, strokes, and post-catheterization care, as well as medical-surgical and pre- and post-surgical needs.

The position works under supervision and is responsible for an assigned unit. It involves frequent interaction with staff, patients, families, and physicians in a sometimes stressful, customer-service-focused environment. The schedule is full-time nights, three 12-hour shifts from 6:00 p.m. to 6:30 a.m.; weekend and holiday rotations are required. A $3,000 hire-on bonus is available to eligible full-time Certified/Licensed Nursing Assistants new to Banner Health. The posting also lists a $1/hour weekend shift differential and an 18% night shift differential when applicable.

Requirements

• High school diploma, GED, or equivalent working knowledge.
• Current BLS certification.
• Current Certified Nursing Assistant (CNA) certification in the state of practice is required for new hires and transfers.
• Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office, or prior customer service experience.
• Excellent organizational skills and effective interpersonal and communication skills.
• Working knowledge of medical terminology, computer literacy, and keyboarding skills.
• Depending on department assignment, a minimum passing score of 85% on an ECG or EEG test, with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity.
• Depending on department assignment, successful completion of a unit-approved basic electrocardiogram or electroencephalographic interpretation course, or on-the-job training.
• Employees in specified Banner behavioral health settings serving children, or Banner Home Care AZ, must have and maintain an Arizona Fingerprint Clearance Card; an Arizona Criminal History Affidavit must be signed upon hire where specified.

Nice To Haves

• Arizona Licensed Nursing Assistant (LNA) licensure.
• Recent healthcare experience.
• Successful completion of an approved unit secretary program.
• Additional related education and/or experience.

Responsibilities

• Assist patients with activities of daily living, hygiene, mobility, and nutritional intake.
• Collect patient specimens and data, including vital signs, input/output, and other delegated measurements, and document objective data and routine care in accordance with policy and standards.
• Assist with transportation of patient specimens.
• Recognize and report changes or abnormalities in patient health status and responses to treatment to a licensed professional; communicate patient status accurately to other caregivers.
• Perform procedures and use equipment as delegated and within demonstrated competencies and state scope of practice; procedures may include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
• Provide supplies and support for unit-specific procedures under the direct supervision of a licensed professional.
• Perform receptionist and clerical duties, support communication and information flow, and help resolve customer problems or route them to the appropriate person.
• Maintain complete patient records, including admission, transfer, and discharge information, progress notes, consent forms, and scanned or filed reports and forms; keep charting forms labeled and accessible.
• Maintain supplies of patient education materials and assist with ordering patient specimens.
• May transcribe and process physician orders using the electronic medical record.
• Maintain office, dietary, and medical supplies; complete requisitions and reconcile deliveries.
• Monitor and track electronic equipment, such as patient ID scanners and laptop computers, and ensure equipment is accounted for and working.
• Depending on assignment, transport patients, including pre-operative and immediate post-operative patients to critical care, and participate in operating room turnover.

Benefits

• $3,000 hire-on bonus for eligible full-time Certified/Licensed Nursing Assistants new to Banner Health.
• $1/hour weekend shift differential.
• 18% night shift differential when applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED