Certified Patient Care Assistant Progressive Care Unit

Banner Health•Mesa, AZ

6d•Onsite

About The Position

Banner Desert Medical Center is seeking a Patient Care Assistant to join its Progressive Care Unit (PCU) in Mesa, Arizona. The role provides routine patient care to promote comfort and support each patient’s overall plan of care. It also involves ongoing patient data collection and documentation, along with unit-support duties that contribute to efficient nursing department operations. The position works under supervision and is responsible for an assigned unit in a fast-paced environment with a strong focus on customer service. The posting offers full-time and part-time night-shift positions, working 6:00 p.m. to 6:30 a.m., with rotating weekends and holidays. An 18% night-shift differential applies when eligible. Licensed CNAs/LNAs are eligible for a $3,000 sign-on incentive. Banner Desert Medical Center is an 80-acre campus in Mesa and has more than 700 licensed beds. The role is part of the Progressive Care Unit, including a new 36-bed unit planned as part of the facility’s expansion.

Requirements

High school diploma, GED, or equivalent working knowledge.
Current BLS certification.
Current Certified Nursing Assistant (CNA) certification in the state of practice is required for new hires and transfers.
Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician-office setting, or prior customer-service experience.
Excellent organizational skills and effective interpersonal and communication skills.
Working knowledge of medical terminology, computer literacy, and keyboarding skills.
Depending on department assignment, a minimum passing score of 85% on an ECG or EEG test, with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity, is required.
Depending on department assignment, successful completion of a unit-approved basic electrocardiogram interpretation course, an electroencephalographic interpretation course, or on-the-job training is required.
Employees in the specified behavioral-health settings serving children, and employees working for Banner Home Care AZ, must have and maintain an Arizona Fingerprint Clearance Card; employees in the specified behavioral-health settings must also sign an Arizona Criminal History Affidavit upon hire.

Nice To Haves

Previous experience as a PCA, LNA, or CNA is highly preferred but not required.
In Arizona, Licensed Nursing Assistant (LNA) licensure is preferred.
Recent healthcare experience is preferred.
Successful completion of an approved unit secretary program is preferred.
Additional related education and/or experience is preferred.

Responsibilities

Assist patients with activities of daily living, including basic hygiene, mobility, and nutritional intake.
Collect patient specimens and data, including vital signs, input/output, and other delegated measurements, in accordance with policies and standards of care; document objective data and routine patient-care activities; and assist with specimen transportation.
Recognize and report changes or abnormalities in patient health and responses to treatment to a licensed professional, and communicate patient status accurately to other caregivers.
Perform delegated procedures and use equipment within demonstrated competencies and applicable scope of practice; procedures may include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
Provide supplies and assistance for unit-specific procedures under the direct supervision of a licensed professional.
Perform receptionist and clerical duties, support communication and information flow, and help resolve customer problems or refer them to the appropriate person.
Maintain complete patient records, including admission, transfer, discharge, progress-note, and consent information; scan or file reports and chart forms; keep forms labeled and accessible; maintain patient-education materials; and assist with specimen orders.
May transcribe and process physician orders using the electronic medical record.
Maintain office, dietary, and medical supplies; complete requisitions, reconcile deliveries, and monitor electronic equipment such as patient ID scanners and laptop computers.
Depending on assignment, assist with patient transportation, including pre-operative and immediate post-operative patients going to critical care, and participate in operating-room turnover.