Certified Nursing Assistant/Resident Advocate-Heber

ROCKY MOUNTAIN CARE GROUP•Heber City, UT

7d•Onsite

About The Position

This full-time position combines Certified Nursing Assistant (CNA) duties with Resident Advocate duties, with approximately 2–3 days devoted to each role. The CNA provides services to assigned residents in accordance with care plans, facility policies and procedures, and supervisor direction. The Resident Advocate assists with social services and supports residents in understanding and exercising their rights, participating in care planning, and accessing appropriate resources.

Requirements

High school diploma or equivalent.
Current CPR/BLS certification.
Current Food Handler Permit.
No disciplinary action in effect against the CNA certification.
Ability to read, write, speak, and understand English.
Ability to make independent decisions when circumstances warrant.
Ability to communicate information about residents’ conditions and deal tactfully and professionally with residents, families, staff, visitors, and others.
Patience and willingness to work with residents, families, or staff in difficult situations; strong listening and conflict-management skills.
Basic computer skills, including the ability to navigate electronic medical record systems.
Positive interpersonal skills and ability to work with people of all ages and cultures.
Ability to move intermittently throughout the workday and to walk, stand, sit, bend, and stoop for extended periods.
Ability to bend, stoop, kneel, crouch, perform overhead lifting, and carry out other common physical movements needed for the position.
Hand and finger dexterity to perform resident care.
Ability to lift, move, push, or pull at least 35 pounds.
Ability to assist with resident evacuation during emergencies.
Meets facility health requirements, including medical and physical examinations and immunity-status checks.
Ability to work beyond normal or assigned working hours and on weekends and holidays when necessary.
Ability to work safely without posing a threat to the health and safety of others.

Nice To Haves

CNA certification in good standing with the state (preferred, but not required).
At least one year of experience as a CNA in long-term care in a skilled nursing or assisted living facility (preferred, but not required).

Responsibilities

Provide supportive services to nurses, medication technicians, and other staff as needed, and perform duties as assigned.
Assist residents with activities of daily living in accordance with care plans and facility policies and procedures.
Assist residents with lifting, turning, moving, positioning, and transportation, including transfers to and from beds, chairs, bathtubs, wheelchairs, and lifts.
Coordinate assigned dining services, including setup and cleanup, meal delivery, feeding assistance, and meal-intake documentation.
Deliver nutritional supplements, assist residents as needed to ensure intake, and document intake.
Assist with resident weighing, record weights in designated locations, and report weight changes to the nurse and supervisor.
Track residents’ skin condition and report pressure areas, skin breakdown, or skin tears to the nurse and supervisor.
Assist nursing staff with toileting programs and complete daily flow sheets and other progress documentation as directed.
Keep the nurse and supervisor informed of factors that interfere with assigned work, and report changes in residents’ conditions.
Treat residents with dignity and respect, protect their rights, maintain confidentiality, and follow facility policies, regulations, safety requirements, and infection-control procedures.
Report suspected abuse, neglect, exploitation, mistreatment, confidentiality breaches, policy violations, occupational exposures, and work-related injuries or illnesses as required.
Participate in emergency drills and training, fulfill assigned emergency-plan duties, and assist with resident evacuation when needed.
Complete assigned training and skills competency requirements; attend care-plan meetings and participate in QAPI or facility-assessment activities as needed.
Accept and perform CNA assignments as staffing needs require, using proper lifting and body mechanics.
Assist the Social Service Director, consultant, or Administrator with planning, developing, organizing, implementing, evaluating, and directing social services programs.
Meet with administration, medical and nursing staff, and other departments regarding social services as directed.
Participate in discharge planning, resident assessments, and the development and implementation of care plans; encourage residents or responsible parties to participate in care planning and invite them to meetings.
Assist residents with arranging transportation to medical appointments and upon discharge.
Accurately and completely document social-service actions and interactions in residents’ medical records.
Assist with facility policy development and annual review to support quality of care.
Support staff knowledge of residents’ rights and encourage practices that preserve resident dignity and individuality.
Engage in advance care planning for assigned residents upon admission; ensure advance directives are reviewed regularly with residents or representatives.
Help ensure staff are informed of residents’ code status and end-of-life wishes, and help educate residents and representatives about health care options and their ramifications.
Advocate for residents and assist them in asserting their rights within the facility.
Report allegations of suspected abuse, neglect, or exploitation to the Social Services Director and/or Administrator and assist with required state reporting and investigations as assigned.
Help ensure residents experiencing mental illness or psychosocial difficulties, including grief and loss, have access to appropriate treatment and resources.