Certified Nursing Assistant/Resident Advocate-Heber (56090)

Rocky Mountain Care Group•Heber City, UT

About The Position

This position combines Certified Nursing Assistant and Resident Advocate duties, with 2–3 days assigned to Resident Advocate work and 2–3 days assigned to CNA work. In the CNA role, the employee provides services to assigned residents according to care plans, facility policies and procedures, and supervisor direction. The role supports nursing and other staff and helps residents with activities of daily living, mobility, meals, nutrition, toileting, and other care needs. It also includes documenting care and resident progress, monitoring and reporting changes in residents’ conditions, and following safety, hygiene, and infection-control procedures. In the Resident Advocate role, the employee assists the Social Service Director, consultant, or administrator with planning, organizing, implementing, evaluating, and directing social services programs. The employee supports care planning, resident assessments, discharge planning, transportation arrangements, resident rights, advance care planning, and access to resources and appropriate treatment. The role documents social service actions in residents’ medical records and assists with policy development, staff education, and reporting and investigating allegations of abuse, neglect, or exploitation. The position requires respectful and confidential care, compliance with facility policies and applicable regulations, participation in training and emergency preparedness activities, and attendance at care-plan meetings for assigned residents. The employee may be assigned other related duties and must be able to work beyond normal hours, including weekends and holidays, when necessary. The job involves frequent movement and resident assistance, including lifting, pushing, or pulling at least 35 pounds, and potential exposure to infectious materials and other workplace hazards.

Requirements

High school diploma or equivalent.
Current CPR/BLS certification.
Current Food Handler Permit.
No disciplinary action in effect against the CNA certification.
Ability to read, write, speak, and understand English.
Ability to work as a supportive team member and contribute to teamwork.
Ability to make independent decisions when circumstances warrant.
Ability to deal tactfully and professionally with residents, families, staff, visitors, government personnel, and the public, including in difficult or conflict situations.
Ability to relay information concerning a resident’s condition.
Ability to move intermittently throughout the workday and to walk, stand, sit, bend, and stoop for extended periods.
Ability to bend, stoop, kneel, crouch, perform overhead lifting, and perform other physical movements needed for the position.
Dexterity to perform resident care.
Ability to lift, move, push, or pull a minimum of 35 pounds.
Ability to assist in evacuating residents during emergencies.
Ability to meet facility health requirements, including medical and physical examinations and immunity-status checks.
Basic computer skills, including navigating electronic medical record systems.
Strong listening skills and ability to handle conflict professionally and courteously.
Positive interpersonal skills with people of all ages and cultures.
Ability to work beyond normal working hours, including weekends and holidays, when necessary.
Ability to comply with confidentiality, safety, hygiene, and infection-control requirements.
Certified Nursing Assistant in good standing with the state; listed as preferred, not required.
At least one year of experience as a Certified Nursing Assistant in long-term care; listed as preferred, not required.

Nice To Haves

Certified Nursing Assistant certification in good standing with the state.
At least one year of experience as a Certified Nursing Assistant in long-term care.

Responsibilities

Provide CNA services to assigned residents according to care plans, facility policies and procedures, and supervisor direction.
Support nurses, medication technicians, and other staff as needed and perform assigned duties.
Assist residents with activities of daily living, including lifting, turning, moving, positioning, and transportation.
Coordinate assigned mealtime services, including dining-room setup and cleanup, meal delivery, feeding assistance, and intake documentation.
Deliver nutritional supplements, assist residents as needed, and document intake.
Assist with resident weighing, record weights, and report weight changes to the nurse and supervisor.
Track residents’ skin condition and report pressure areas, skin breakdown, or skin tears.
Assist nursing staff with toileting program activities and complete daily flow sheets and other assigned progress documentation.
Keep the nurse and supervisor informed of factors that interfere with assigned work and report changes in residents’ conditions.
Treat residents with dignity and respect, promote and protect residents’ rights, and protect residents from abuse.
Follow facility policies, procedures, safety and hygiene requirements, infection-control practices, and applicable regulations and guidelines.
Maintain confidentiality of protected health information and report noncompliance, confidentiality breaches, retaliation, discrimination, and suspected abuse, neglect, exploitation, misappropriation, or mistreatment to appropriate personnel.
Report occupational exposures and work-related injuries or illnesses promptly.
Participate in life-safety and emergency drills and training, fulfill assigned emergency-plan duties, and assist in resident evacuation when necessary.
Complete assigned training and skills competency requirements as a condition of employment.
Attend care-plan meetings for assigned residents and participate in QAPI or facility assessment activities as needed.
Use proper lifting techniques and body mechanics when providing resident care and accept CNA assignments as staffing needs require.
Assist the Social Service Director, consultant, or administrator with planning, developing, organizing, implementing, evaluating, and directing facility social services programs.
Meet with administration, medical and nursing staff, and related departments to plan social services as directed.
Participate in discharge planning, care-plan development and implementation, and resident assessments.
Encourage residents and responsible parties to participate in care-plan development and invite them to care-plan meetings.
Assist residents with obtaining transportation to medical appointments and upon discharge.
Accurately and completely document social service actions and interactions in residents’ medical records.
Assist with facility policy development and annual review to support quality of care.
Assist with educating staff about residents’ rights and promoting residents’ dignity and individuality.
Engage in advance care planning for assigned residents upon admission, ensure advance directives are reviewed regularly, and help communicate residents’ code status and end-of-life wishes to staff.
Help inform and educate residents and representatives about health care options and their implications.
Advocate for residents and assist them in asserting their rights within the facility.
Report suspected abuse, neglect, or exploitation to the Social Services Director and/or Administrator and assist with required state-agency reporting and investigations as assigned.
Help residents with mental illness or psychosocial difficulties, including grief and loss, access appropriate treatment and resources.
Comply with facility standards, policies, procedures, and the compliance and ethics program; report violations.