Certified Medical Assistant, PCP (Osterville)

Cape Cod Healthcare•Osterville, MA

9d•Onsite

About The Position

This role involves assisting in providing clinical care to office patients under the delegation of a supervising provider. The Certified Medical Assistant will manage the provider's daily schedule and patient flow to ensure efficient care and maximize clinical time. Key responsibilities include patient intake, vital signs measurement, accurate data entry into the electronic health record, assisting with clinical procedures, and maintaining exam rooms and supplies. The position also requires administering injections under supervision, participating in continuous improvement initiatives, and staying current with healthcare system resources. Additionally, the role provides clerical support such as scheduling, patient registration, record management, and phone communication. The ability to float to other practices and perform other assigned duties is also expected.

Requirements

Ability to read, write and communicate in English
Medical Assistant - Certification from either the American Association of Medical Assistants (AAMA) or the National Healthcare Association (NHA)
Completion of a post-secondary medical assisting program required for PCP Office
Basic Life Support Certification for Health Care Providers
Strong interpersonal, customer service, time management skills
Experience with current office technology, proficient with computer office applications (Electronic Medical/Health Records, MS Office, etc.)

Nice To Haves

Completion of a post-secondary medical assisting program (Preferred for Specialty Office)
Minimum of two years’ experience in a clinical setting preferred

Responsibilities

Assists in providing clinical care to office patients as delegated by supervising provider
Manages provider’s daily schedule and patient flow to expedite care and maximize clinical time
Greets and escorts patients to exam rooms, and checks two-patient identifiers
Communicates status of delegated task completion to supervising provider
Obtains relevant information and takes vital signs as indicated (i.e. height, weight, blood pressure, heart rate, respiratory rate, oxygen saturation)
Inputs pertinent clinical information into the electronic health record timely and with accuracy and collects home medication lists
Assists clinicians with clinical procedures and/or additional tests specific to the department. Keeps patients informed of visit status, unforeseen delays and other relevant information pertaining to the patient’s visit
Prepare and maintain exam rooms for patient arrivals. Clean and/or maintain inventory of supplies (medical included) and equipment throughout the practice. Notifies supervisor to order clinical supplies, clinical equipment and pharmaceuticals as appropriate
Under the supervision of a provider, administers routine injections when delegated, and documents in real time and with accuracy
Participates in practice and department meetings, trainings, etc. to promote continuous improvement of quality patient care
Takes initiative to learn, understand, and stay current with community resources and the greater healthcare system
Maintains patient rights and abides by all confidentiality obligations pursuant to CCHC and HIPAA
Provides clerical/office support as necessary (i.e. scheduling appointments, greeting and registering patients, scanning incoming medical records and paperwork, preparing medical records, answering phone calls and taking messages, faxing, etc.)
Ability to float to other MACC practices when required
Performs other work-related duties and activities as assigned or requested