Medical Assistant - PCP Powell

OhioHealth•FREESTANDING ED - POWELL, KY

About The Position

This position is responsible for administrative and clinical duties delegated by the physician and for assisting with patient care in compliance with the Ohio Administrative Code. The Medical Assistant performs routine clinical and administrative duties to meet the needs of the assigned practice; specific duties may vary by office size and specialty. The role supports patient flow, prepares patients for visits, collects and monitors patient data, and provides services as directed by providers in accordance with licensure, policy, and scope of practice. It also includes maintaining current administrative information and electronic medical record documentation, supporting quality and safety initiatives, coordinating care with the health care team, and maintaining the work environment and equipment. Additional responsibilities include serving as a subject-matter resource, supporting standard work and process improvement, and precepting and training new staff. The role requires completion of Care Connect EMR documentation skills and Basic Life Support certification from the American Heart Association.

Requirements

High school diploma or equivalent.
One of the following: completion of a High School Medical Assistant Career Technical Program; graduation from an accredited School of Medical Assisting; completion of Military Medic training; certification as a Paramedic (EMT-P); or at least one year of experience as a physician-trained Medical Assistant in a similar clinical setting.
Basic Life Support (BLS) certification from the American Heart Association.
Successful completion of Care Connect EMR documentation skills.
Compliance with scope-of-practice requirements.

Responsibilities

Facilitate efficient and effective patient flow, prepare patients for visits, and provide services as directed by providers in accordance with provider licensure, Ohio policy, and scope of practice.
Complete Care Connect EMR documentation skills requirements.
Perform administrative duties to ensure information is current and updated, including maintaining and monitoring the EMR in basket.
Maintain and clean the environment, work area, and equipment, and communicate equipment malfunctions to appropriate personnel.
Communicate respectfully and compassionately with patients and customers.
Communicate, collaborate, and anticipate the needs of the health care team to support continuity and quality of care and coordination of services.
Collect and monitor patient data and report patient data and needs as directed.
Maintain documentation guidelines for patient-chargeable items and services.
Monitor processes and services for quality, cost effectiveness, and efficiency.
Participate in process and quality improvement activities and implement recommendations to improve operational efficiency or introduce services within areas of responsibility.
Maintain professional competence, knowledge, and skills through ongoing study of the field and its best practices.
Complete required ongoing training and education, including department-specific requirements.
Promote and advocate for patient quality, safety, and experience initiatives and act as a role model.
Serve as a subject-matter expert or resource for the department, unit, or practice in areas such as quality, performance improvement, and EMR, including as an EPIC Super User.
Oversee efficient and effective patient flow, prepare patients for visits or admission, and provide services and education as directed by providers in accordance with licensure and policy.
Lead and support development of standard work and develop necessary customizations.
Serve as a clinical preceptor and train new staff.
Comply with scope-of-practice requirements.
Focus on safety, quality, and efficiency when performing job duties.