Certified Medical Assistant

Salud Para La Gente•Interlaken, CA
•$25 - $31

About The Position

Salud Para La Gente is a primary health care network serving underserved communities in the Monterey Bay area. The Certified Medical Assistant serves as a member of the care team and as a customer service representative, bridging communication among the health center, provider, and patient. The role supports efficient, effective patient visits, protects patient privacy, performs clinical support tasks under clinician direction, coordinates follow-up and paperwork, and connects patients with additional services. The ideal candidate supports Salud’s mission, communicates and solves problems effectively, and is familiar with medical terminology and community health care resources.

Requirements

  • High school diploma or GED.
  • Medical Assistant Certificate from an accredited vocational school.
  • National or California state medical assistant certification from an organization approved by Salud.
  • Valid California driver’s license and current vehicle insurance.
  • Current CPR certification.
  • Bilingual English/Spanish.
  • Strong computer skills using Electronic Medical Records.
  • Up-to-date state-mandated vaccine status for health care workers, including booster.

Nice To Haves

  • Critical thinking and ability to quickly prioritize tasks.
  • Effective problem-solving skills.
  • Strong organization and attention to detail.
  • Excellent written and verbal communication skills.
  • Thorough knowledge and understanding of patient confidentiality and HIPAA rules.
  • Familiarity with medical terminology and community health care resources.

Responsibilities

  • Protect patient confidentiality and privacy and comply with state and federal privacy laws.
  • Prepare for visits by reviewing appointments, checking for completed tests and referrals, obtaining results as needed, reviewing health maintenance reminders, and checking medication contracts.
  • Prepare and stock exam rooms; clean rooms and sanitize equipment between patients.
  • Room patients, obtain vital signs and relevant history, complete pre-visit forms, and document information in the patient chart.
  • Perform in-house tests, assessments, and evaluations; document results and alert providers to out-of-range values.
  • Perform in-house imaging or scanning under physician supervision and follow procedures for CLIA-waived instruments.
  • Prepare and assist with or perform treatments and procedures under clinician order or supervision.
  • Process laboratory orders and specimens and prepare them for pickup; process medical devices as appropriate.
  • Prepare and administer medications, pharmaceuticals, and immunizations under clinician order, following provider confirmation, manufacturer instructions, and storage and transport requirements; inform patients and complete charting and required reporting.
  • Prepare outside radiology orders and help patients schedule imaging when needed.
  • Discharge patients by providing instructions, answering questions, providing visit summaries, and scheduling follow-up appointments.
  • Coordinate timely completion and processing of paperwork, including disability forms, equipment and medication authorizations, school and DMV forms, and related documents.
  • Follow up with patients who miss or cancel important appointments, arrange post-hospital follow-ups, notify patients about tests and visits due, schedule appointments, and document communications.
  • Call medication refills in to pharmacies when ordered by a provider.
  • Notify patients of normal test results with provider approval and instruction.
  • Encourage patient enrollment in the Mi Salud patient portal.
  • Connect patients with services and supports, including Community Health Services, group education, health coaching, and community resources.
  • Use a multidisciplinary approach to address barriers to timely patient information and services.
  • Anticipate and respond to patient needs in a timely, accurate, courteous, respectful, and friendly manner, advocating for appropriate care.
  • Adhere to or exceed Salud communication expectations with coworkers and patients.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, vision, and life insurance plans for eligible regular employees working 24 or more hours per week; some benefits may be prorated for part-time employees.
  • Paid time off: 19 days per year.
  • 12 paid holidays per year.
  • 401(k) retirement plan with employer contribution.
  • Voluntary long-term disability.
  • Competitive salary and benefits package.
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