MEDICAL ASSISTANT/CERTIFIED MEDICAL ASSISTANT/CERTIFIED NURSE ASSISTANT

MOUNTAIN VIEW HOSPITAL LLC • Blackfoot, ID

1d • Onsite

About The Position

Mountain View Hospital is seeking a Medical Assistant, Certified Medical Assistant, or Certified Nurse Assistant for Blackfoot Pain and Spine in Blackfoot, Idaho. The role assists providers with patient care, medical record documentation, treatment, and doctors’ orders, while providing customer service to patients, providers, and medical staff. The position also includes clinical support and laboratory-related tasks, as well as CNA duties assisting assigned patients under the direction of nursing staff.

Mountain View Hospital and its 29 affiliate clinics provide care across the Snake River Valley, with services ranging from wound care and urgent care to oncology, neurology, therapy, neonatal intensive care, robotic surgery, and rural health. The organization describes its work environment as mission-driven, people-centric, and supportive.

Requirements

• Graduation from an accredited high school program or higher.
• Certificate of training for Nurse’s Aide.
• Current BLS certification.
• Valid driver’s license.
• Experience with computers and office equipment.
• Ability to read and communicate effectively in English with hospital staff, medical staff, patients, and families.
• Understanding of medical terminology and general mathematics.
• Ability to make sound judgments, stay organized, multitask, think critically, and understand supervisor or manager feedback and instructions.
• Above-average attention span and ability to listen to, read, and remember verbal and written instructions; ability to concentrate for extended periods.
• Good communication and interpersonal skills, ability to work well with others, and a team-oriented, flexible approach.
• Ability to work under pressure and meet multiple competing deadlines.
• Good customer service skills and ability to handle or defuse conflicts involving patients, families, and staff.
• Ability to recognize and understand the complexity and reflex-testing of laboratory complexity.
• Basic computer knowledge and basic knowledge of CPSI and patient scheduling.

Nice To Haves

• CMA coursework is preferred but not required.
• Six months of PACU or Medical-Surgical experience is preferred but not required.
• Bilingual ability is a plus.

Responsibilities

• Welcome patients in person and by phone; verify patient information by interviewing patients, reviewing and recording medical histories, and confirming visit purposes.
• Prepare patients for visits, escort or direct them to exam rooms, provide examination garments, assist with positioning, and prepare exam rooms, instruments, supplies, and equipment.
• Ensure related reports, laboratory results, and imaging are available in patient records before visits.
• Assist providers during examinations, draw up medications for injections, and document examinations, treatments, and test results.
• Relay treatment plans to the checkout receptionist.
• Maintain exam room and injection station supplies by taking inventory, placing orders, and verifying receipt.
• Support competent, quality clinical care and patient-focused customer service; follow policies and procedures and provide age-appropriate care.
• Report, monitor, and manage patient and staff incidents; monitor and manage patient and physician satisfaction results.
• Follow standard precautions and use personal protective equipment as required; perform sterile techniques and maintain quality control for procedures.
• Scan orders and laboratory results into the electronic medical system, and print and fax laboratory reports to ordering doctors.
• Maintain Point of Care documents and perform quality-control management.
• Orient and mentor new staff members; provide customer service to callers and visitors to the laboratory.
• Perform miscellaneous tasks that support smooth operations and other duties assigned by the office manager.
• As a Certified Nursing Assistant, assist with care of assigned patients as directed by nursing staff; obtain admission and discharge vital signs and verify patient signatures.
• Respect patient and family rights; follow job requirements and emergency response protocols, remaining calm in emergencies.
• Participate in staff meetings, in-service programs, and required education; promptly communicate pertinent findings, problems, concerns, and ideas to the assigned nurse through appropriate channels.
• Seek guidance from the assigned nurse when knowledge or skill level is uncertain, and maintain standards for safe, effective patient care.
• Assemble charts; stock and clean rooms and linens; record refrigerator and blanket-warmer temperatures; and assist with patient care.
• Assist LPNs or RNs with patient discharges, including checking that the patient has a stable gait, has written discharge instructions, and is not driving themselves home.
• Work as part of the patient-care team and flexibly assist with other unit duties.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off for vacation, holidays, and sick days
• Medical paid time off
• Retirement plan with a 401(k) match of up to 6%
• Earned quarterly bonus program
• Education reimbursement program
• Discounts for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED