Certified Medical Assistant (CMA) - Breast Specialist - Mt. Pleasant Hospital Medical Office Building

Roper St. Francis Healthcare • Mount Pleasant, SC

1d • Onsite

About The Position

The Certified Medical Assistant is a multi-skilled clinical professional who provides direct and indirect patient care within the scope of practice and in alignment with quality and excellence standards. Under a provider’s direction, the Medical Assistant helps complete the patient’s chief complaint by collecting information such as respirations, blood pressure, pulse oximetry, height, weight, and temperature; documents patient and family needs; participates in planning and implementing care; and administers ordered medications within the Medical Assisting scope and state guidelines. The role serves infants, children, adults, and geriatric patients.

This clinical position is based at Mount Pleasant Hospital Medical Office Building, with possible limited floating to BSSF MOB in West Ashley and Berkeley MOB in Summerville for coverage. The schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m., with 40 scheduled hours per week. The role may require travel to other facilities or adjusted hours to meet patient-care needs as directed by the practice manager.

The Medical Assistant maintains clinical and administrative skills, supports in-person and virtual visits, documents accurately in electronic health records, and may perform front-desk workflows. The position requires an active qualifying Medical Assisting certification and high school diploma or GED. In South Carolina, completion of an approved Medical Assistant training program from one of the specified pathways is required.

Requirements

• Active Medical Assisting certification from an accepted certifying organization is required: CMA (American Association of Medical Assistants), RMA (American Medical Technologists), CCMA (National Healthcareer Association), NCMA (National Center for Competency Testing), or NRCMA (National Association for Health Professionals). NRCMA is not accepted in South Carolina.
• Assessment-Based Recognition in Order Entry (ABR-OE) may be accepted if the incumbent is unable to obtain Medical Assistant certification; it is not accepted in South Carolina.
• BLS Basic Life Support from the American Heart Association is required at hire for Roper St. Francis Healthcare locations. It is preferred at hire and required before independent patient care at BSMH.
• High school diploma or GED is required.
• In South Carolina, completion of an accredited Medical Assistant post-secondary education program, an approved South Carolina Department of Education career and technical education health sciences program, a military Medical Assisting program, a U.S. Department of Labor-approved Registered Apprenticeship program, or a healthcare-employer training program aligned to a nationally accredited certification exam is required.
• Strong oral and written communication skills.
• Ability to collaborate with patients, families, and teams in a high-volume environment.
• Knowledge of medical terminology.
• Attention to detail and ability to multitask.
• Ability to use standard office equipment, including a computer, copier, telephone, and fax machine.

Nice To Haves

• At least one year of medical office experience is strongly preferred.
• Completion of an accredited Medical Assistant post-secondary education program is preferred in states other than South Carolina.
• Completion of an externship or clinical laboratory training is preferred.
• One year of recent Medical Assisting experience is preferred.

Responsibilities

• Follow the legal responsibilities and requirements of the Medical Assistant role.
• Collect patient data and identify significant changes in patient condition, reporting them to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Demonstrate standards of excellence in interactions with internal and external customers.
• Maintain clinical and administrative skills according to departmental competency guidelines.
• Escort patients to examination rooms and prepare them for the physician.
• Travel to other facilities or adjust hours as directed by the practice manager to meet patient-care needs.
• Keep work areas, examination rooms, and equipment clean, orderly, safe, supplied, and functioning properly.
• Support virtual health visits by setting up the visit, pre-charting, contacting patients to ensure readiness, troubleshooting, and collecting the chief complaint, health maintenance information, medication review, and other relevant details.
• Document accurately and appropriately in electronic medical records.
• Manage electronic health record in-basket messages according to the provider’s verbatim instructions.
• Perform front-desk workflows as needed, including MyChart requests, patient registration, scheduling, phone triage, cash handling, and check-in/check-out.
• Follow up on orders, appointments, referrals, and return visits, and collect co-pays as needed.
• Order supplies, track referrals, laboratory and diagnostic tests, and dispose of contaminated supplies.
• Record medical histories, vital statistics, and test results in medical records; interview patients and measure vital signs, weight, and height.
• Prepare and administer medications as directed by a physician, and provide authorized prescription and refill information to pharmacies as directed by a provider.
• Collect and prepare blood, tissue, and other laboratory specimens; perform routine laboratory tests and sample analyses.
• Explain treatment procedures, medications, diets, and physician instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform general office duties, including answering telephones, taking dictation, and completing insurance forms.
• Complete required skills or competency checklists to assist physicians with examination and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, and short- and long-term disability.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED