Certified Medical Assistant (CMA)- South Cobb Primary Care

Wellstar Health System

About The Position

The Medical Assistant works under the direction of a physician, clinical lead, clinical nurse supervisor, nurse supervisor, and/or office manager to provide patient care. The role anticipates patient needs, prepares patients for examinations, assists with treatments, coordinates tests and follow-up care, records treatment in the medical record, and helps explain instructions to patients and families. The Medical Assistant demonstrates the competency to serve patients of all ages, from neonates through geriatric patients, and may perform related front-office registration, laboratory testing, and radiology functions within a specialty setting. The position also supports safe, quality, patient-centered care through clinical and non-clinical duties, diagnostic imaging, laboratory services, patient liaison activities, teamwork, professional development, evidence-based practice, and effective use of resources. The employee complies with Wellstar Health System policies, standards of work, and code of conduct.

Requirements

High school diploma or GED.
Medical assisting certificate or completion of an accredited medical assisting program.
Current Medical Assistant credential after passing an examination from AAMA, AMT, NHA, or NCCT; required upon hire.
Basic Life Support (BLS) certification.
Must complete the required OSHA training course for radiology equipment operators within 60 days of hire.
Specific experience in the practice specialty is required.
Organized and attentive to detail.
Able to work quickly and efficiently to support patient comfort and satisfaction.
Able to communicate and understand verbal and written English, use technology to support clinical care, and demonstrate basic computer skills.
Able to adhere to the Wellstar Credo and Code of Conduct.

Nice To Haves

Work experience in a practice setting.
Radiology experience; training may be provided within the first 60 days.
Phlebotomy certification; training may be provided within the first 60 days.

Responsibilities

Register patients and perform necessary registration operations.
Prepare equipment and rooms, assist physicians with patient treatments, take vital signs, and perform other patient-preparation duties.
Rotate among clinical and non-clinical service areas, including the laboratory, x-ray, and front office, and address patient safety needs.
Cross-train other team members.
Perform radiographic and other diagnostic imaging procedures; prepare and position patients using appropriate techniques, including radiation protection.
Obtain physician-ordered imaging views, process images, and review them for proper identification and quality control.
Maintain imaging logs, reports, and documentation.
Start laboratory equipment, maintain daily logs, perform ordered laboratory tests, draw blood, and perform point-of-care testing.
Order and stock supplies weekly and complete daily laboratory quality-control and cleaning procedures.
Provide relationship-based, patient-centered care adapted to patients' population-specific and cultural needs; partner with patients and families and keep patient goals central to the plan of care.
Coordinate delivery and documentation of safe, quality patient care and communicate inclusively with the interdisciplinary team.
Complete initial and ongoing competency assessments, mandatory education, and population-specific education.
May serve as a preceptor for onboarding medical assistants or students and model professionalism.
Promote evidence-based practice, participate in value analysis and data collection, raise relevant clinical questions, and consult appropriate experts and resources.
Plan proactively for patient care across the care continuum and participate in developing protocols and procedures when called upon or through self-initiation.
Support efficient and effective use of human and material resources.
Perform other duties as assigned and comply with Wellstar Health System policies, standards of work, and code of conduct.