Certified Medical Assistant (CMA) - Marietta Primary Care

5000 Wellstar Medical Group, LLC•Marietta, GA

About The Position

The Medical Assistant provides clinical and administrative support to physicians and other healthcare professionals to help ensure efficient patient care in a fast-paced medical setting. Working under the direction of the Nurse Supervisor and/or Practice/Office Manager, the Medical Assistant gathers and records vital signs and other pertinent patient information, prepares patients for exams, assists with treatments, coordinates tests and follow-up care, and documents treatment in the medical record. The role requires anticipating and responding appropriately to patient needs and symptoms, with patient safety and experience at the center of care. The Medical Assistant demonstrates competency in serving patients of all ages. The position delivers relationship-based, patient-centered care that reflects patients’ population-specific characteristics and cultural diversity. It involves preparing patients, rooms, and equipment; assisting providers with treatments; carrying out orders and responding to patient requests; and potentially supporting front-office functions such as check-in, check-out, and scheduling. The Medical Assistant collaborates with providers, nurses, and other staff, participates in huddles, meetings, quality improvement work, and professional development, and may assist with onboarding or training. The role also supports responsible use of supplies and may provide staffing coverage for absences, vacation, or leave.

Requirements

High school diploma, GED, or certificate in Medical Assisting.
Current certification from an accepted medical assisting credentialing body: AAMA (CMA), AMT (RMA), NHA (CCMA), NCCT (NCMA), or NAHP (NRCMA); required upon hire.
Current American Heart Association BLS card or BLS instructor certification; required upon hire.
Ability to work quickly and efficiently to ensure patient comfort and satisfaction.
Ability to read, write, and speak English.
Basic computer skills.
Organized and attentive to detail.
Ability to work as part of a team and maintain positive working relationships.

Nice To Haves

Experience in a physician practice setting.
At least one year of experience in the area or specialty for which the candidate is applying.

Responsibilities

Provide relationship-based, patient-centered care that adapts to patients’ age, gender, disease, and cultural characteristics.
Partner and communicate with patients and, when appropriate, their significant others or family to help patients feel at ease.
Prepare patients for visits with physicians and advanced practice providers.
Prepare rooms and equipment and assist physicians and advanced practice providers with patient treatments.
Carry out orders generated during office visits and respond to patient requests received outside visits.
Maintain patient safety at all times.
May assist with front-office operations, including check-in, check-out, scheduling, and other non-clinical functions.
Provide care according to recognized clinical practice guidelines and standards for medical assistants.
Comply with applicable laws, regulations, organizational policies, procedures, and clinical competencies.
Collaborate with providers, nurses, and clinical staff to support continuity and consistency of care.
Participate in daily huddles, staff meetings, workgroups, and committees.
Participate in quality improvement initiatives and may serve as a preceptor for new team members, trainees, or students.
Complete initial and ongoing competency assessments and required mandatory and population-specific education.
Identify opportunities to improve care delivery and suggest solutions; seek relevant training or mentorship for continued improvement.
Use medical supplies and medications responsibly, minimize waste, and alert supervisors or ordering staff when supplies are running low.
May provide staffing coverage for absences, vacation, and leave.
Perform other duties as assigned and comply with Wellstar policies, standards of work, and code of conduct.