About The Position

The Medical Assistant (MA) gathers, screens, communicates, and acts based on delegation from a provider, registered nurse, or Licensed Practical Nurse, consistent with the MA’s scope of practice. The role combines clerical duties with direct patient care. Clerical duties include greeting patients, answering telephones, scheduling appointments, and updating patients’ electronic medical records (EMR). Clinical duties include rooming patients; taking medical histories; performing and recording vital signs; preparing exam rooms and patients for examinations and procedures; explaining treatment procedures; facilitating patient flow; and assisting a Physician, Nurse Practitioner, or Physician Assistant during examinations. The position requires a Certified or Registered Medical Assistant. Tower Health is a regional healthcare system serving communities across multiple counties in Pennsylvania, with hospitals, urgent care facilities, and other healthcare services, as well as academic medicine and training programs.

Requirements

  • High school diploma, GED, or graduation from a Medical Assistant program.
  • BLS Certification.
  • Current Medical Assistant certification awarded through AAMA, AMT, NCCT, AMCA, NAHP, or NHA. Other Medical Assistant certifications require THMG Leadership Approval.
  • Computer skills, including use and navigation.
  • Excellent communication skills.
  • Excellent interpersonal skills.
  • General clerical skills.
  • Must be a Certified or Registered Medical Assistant.

Responsibilities

  • Gather, screen, communicate, and act on information based on delegation from a provider, registered nurse, or Licensed Practical Nurse, within the scope of practice.
  • Greet patients, answer telephones, schedule appointments, and update patients’ electronic medical records.
  • Room patients and take medical histories.
  • Perform and record vital signs.
  • Prepare exam rooms for procedures and prepare patients for examination.
  • Explain treatment procedures to patients.
  • Facilitate patient flow through the office.
  • Assist a Physician, Nurse Practitioner, or Physician Assistant during examinations.
  • Complete and maintain competencies and trainings required for the role.
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