Certified Medical Assistant- PRN- Multi Specialty Clinic -Bossier

Ochsner Health•Bossier City, LA

About The Position

Provides individualized medical care to assigned patients in person, electronically, and by telephone under the supervision of a licensed health care provider. Assists with health care services for patients of varied backgrounds and ages, maintains positive relationships with patients and families, and works with colleagues to support efficient patient flow and the attending physician. Communicates by phone to address patient needs and uses company data systems to document relevant medical information. The role requires compliance with applicable laws, accreditation standards, regulatory requirements, company policies, and privacy and safety standards. Duties may change or be supplemented at the employer’s discretion.

Requirements

High school diploma or GED.
Experience working with and maintaining confidential information.
Experience working in a fast-paced environment with minimal supervision.
Medical Assistant Certification.
Basic Life Support (BLS) certification from the American Heart Association.
Clinical knowledge.
Proficiency with computers, software, and web-based applications.
Effective verbal and written communication skills, including the ability to present information clearly and professionally to people at varying levels throughout the patient care process.
Strong interpersonal and customer service skills.

Nice To Haves

Completion of a formal medical assistant training program.

Responsibilities

Support patients and providers throughout patient visits.
Ensure patients and providers are prepared for visits.
Ensure patients’ questions are answered before they leave and prepare the room for the next appointment.
Provide excellent patient service through effective in-person and telephone communication.
Complete appropriate documentation, including patient registration when necessary.
Maintain clinical knowledge, technical skills, training, and credentials through professional development.
Follow Department of Transportation Workplace Drug and Alcohol Testing Program procedures when working in an occupational health clinic.
Adapt behavior to the patient population, including respecting privacy, introducing oneself appropriately, explaining services and procedures, requesting permission, and adapting communication style.
Perform other assigned duties and comply with applicable policies and standards.
Remain knowledgeable about current laws, accreditation standards, and regulatory requirements relevant to the assigned area, and ensure compliance.
Immediately report known or suspected unethical or questionable conduct and patient or employee safety, privacy, or other compliance concerns.