Certified Medical Assistant- PRN- Multi Specialty Clinic -Bossier

Ochsner LSU Health System•Bossier City, LA

About The Position

This position provides individualized medical care to assigned patients in person, electronically, and by telephone under the supervision of a licensed health care provider. The Certified Medical Assistant supports patients and providers throughout visits, contributes to efficient patient flow, communicates with patients and families, and documents pertinent medical information in the company’s data systems. The role serves patients from varied backgrounds and age groups and requires maintaining positive, professional relationships. The position requires a high school diploma or GED, Medical Assistant Certification, and Basic Life Support certification from the American Heart Association. Completion of a formal medical assistant training program is preferred. Required experience includes handling confidential information and working in a fast-paced environment with minimal supervision. Duties routinely involve patient care and potential exposure to blood, body fluids, tissue, communicable diseases, and possibly hazardous medications or waste.

Requirements

High school diploma or GED.
Medical Assistant Certification.
Basic Life Support (BLS) certification from the American Heart Association.
Experience working with and maintaining confidential information.
Experience working in a fast-paced environment with minimal supervision.
Clinical knowledge.
Proficiency using computers, software, and web-based applications.
Effective verbal and written communication skills, including the ability to present information clearly and professionally to individuals at varying levels throughout the patient care process.
Strong interpersonal and customer service skills.

Nice To Haves

Completion of a formal medical assistant training program.

Responsibilities

Support patients and providers throughout patient visits.
Ensure patients and providers are prepared for visits.
Ensure patients’ questions are answered before they leave and prepare the room for the next appointment.
Provide excellent patient service through effective communication in person and by telephone.
Complete appropriate documentation, including patient registration when necessary.
Maintain clinical knowledge, technical skills, training, and credentials through professional development.
Follow Department of Transportation Workplace Drug and Alcohol Testing Program procedures when working in an occupational health clinic.
Adapt interactions to the specific patient population, including respecting privacy, introducing oneself appropriately, explaining services or procedures, requesting permissions, and adjusting communication style.
Perform other duties as assigned and comply with applicable policies and standards.
Remain knowledgeable about applicable laws, accreditation standards, and regulatory requirements and ensure compliance.
Report known or suspected unethical or questionable conduct and patient or employee safety, privacy, or other compliance-related concerns.