Specialty Clinic Certified Medical Assistant
About The Position
The Certified Medical Assistant provides clinical support to physicians and helps optimize patient care and physician efficiency. The role includes managing clinical documentation in the electronic medical record (EMR), performing ancillary healthcare services, and carrying out physician instructions to support accurate, efficient patient visits. The position requires clinical proficiency, attention to detail, familiarity with electronic health records, and a proactive approach to patient care. The Chattanooga Heart Institute provides cardiac care through six offices in Tennessee and one in Georgia. It is part of CHI Memorial Health Care System and CommonSpirit Health.
Requirements
- High school diploma or GED.
- Completion of a Certified Medical Assistant course.
- Basic Life Support (CPR) certification within 14 days of hire.
- One of the following credentials upon hire: Certified Clinical Medical Assistant; Certified Medical Assistant (AAMA); Certified Medical Assistant (NHA); National Certified Medical Assistant (NCCT); National Registered/Certified Medical Assistant (NAHP); Registered Medical Assistant (AMT); Registered Medical Assistant; or Certified Medical Assistant (MMCI).
Responsibilities
- Perform and direct patient care services, including admission interviews, accurate documentation, and timely patient flow.
- Ensure priority care is provided to patients in emergency situations.
- Assist healthcare providers with exams, treatments, procedures, and testing as directed.
- Accompany physicians into exam rooms and document all aspects of care in the EMR as directed, including the chief complaint, history of present illness, physical exam, and patient plan.
- Work directly with physicians to ensure patient visits are appropriately documented.
- Maintain familiarity with EMR workflows and templates to optimize physician practice.
- Schedule tests, treatments, and hospital admissions and provide patient instructions, following insurance protocols such as pre-certification, referrals, and chart documentation.
- Perform basic calculations for appropriate doses and safely prepare and administer prescribed medications as ordered by a healthcare provider.
- Perform phlebotomy and laboratory procedures and communicate results to patients as ordered by the provider.
- Provide patient and family education under the direct supervision of a healthcare provider on healthcare management, disease processes, treatments, tests, medications, and follow-up.
- Maintain and update patient education materials and consent forms.
- Calculate visit estimates and explain estimates, prompt-pay discounts, and payment plans to patients as needed.
- Collect visit payments.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
