Specialty Clinic Certified Medical Assistant

Chattanooga Heart Institute•Chattanooga, TN
•$19 - $27

About The Position

The Certified Medical Assistant is an indispensable clinical partner who supports patient care and physician efficiency. The role manages clinical documentation in the electronic medical record (EMR), performs ancillary healthcare services, and follows physician instructions to support precise and efficient patient visits. Success requires clinical proficiency, attention to detail, skill with electronic health records, and a proactive approach to high-quality patient care.

Requirements

  • High school diploma or GED in General Studies.
  • Completion of a Certified Medical Assistant course.
  • Basic Life Support (CPR) certification within 14 days of hire.
  • One of the following certifications upon hire: Certified Clinical Medical Assistant; Certified Medical Assistant (AAMA or NHA); National Certified Medical Assistant (NCCT); National Registered/Certified Medical Assistant (NAHP); Registered Medical Assistant (AMT); Registered Medical Assistant; or Cert Med Asst - MMCI.

Responsibilities

  • Perform and direct patient care services, including admission interviews, accurate documentation, and timely patient flow.
  • Ensure priority care is provided to patients in emergency situations.
  • Assist healthcare providers with examinations, treatments, procedures, and testing as directed.
  • Accompany physicians into exam rooms and document all aspects of care in the EMR as directed, including the chief complaint, history of present illness, physical exam, and patient plan.
  • Work with physicians to ensure patient visits are appropriately documented and keep current with EMR workflows and templates.
  • Schedule tests, treatments, and hospital admissions, and provide patient instructions while following insurance protocols, including pre-certification, referrals, and chart documentation.
  • Perform basic calculations for appropriate doses and safely prepare and administer prescribed medications as ordered by a healthcare provider.
  • Perform phlebotomy and laboratory procedures, and communicate results to patients as ordered by the provider.
  • Provide patient and family education under the direct supervision of a healthcare provider on healthcare management, disease processes, treatments, tests, medications, and follow-up.
  • Maintain and update patient education materials and consent forms.
  • Calculate visit estimates, explain estimates, prompt-pay discounts, and payment plans as needed, and collect visit payments.
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