Certified Medical Assistant(CMA)- Marietta Urgent Care Float Pool (PRN)

Wellstar Health System•Vinings, GA

About The Position

The Certified Medical Assistant (CMA) provides clinical and administrative support to physicians and other healthcare professionals to ensure efficient patient care in a fast-paced medical setting. Working under the direction of the Nurse Supervisor and/or Practice/Office Manager, the CMA performs front- and back-office functions, gathers and records vital signs and other pertinent patient information, prepares patients for examinations, assists with treatments, coordinates tests and follow-up care, and documents treatment in the medical record. The CMA anticipates patient needs and symptoms, responds appropriately, and prioritizes patient safety and experience while serving patients of all ages. The role rotates among clinical and non-clinical areas, including laboratory, x-ray, and front office. Duties include patient registration and preparation, supporting providers during treatment, carrying out orders, responding to requests outside visits, performing x-ray procedures and laboratory testing, collecting specimens and performing phlebotomy and point-of-care testing, and maintaining related equipment, supplies, logs, and documentation. The CMA collaborates with providers, nurses, and other staff; participates in team and quality-improvement activities; completes required education and competency assessments; and may assist with onboarding, training, and coverage for staff absences.

Requirements

High school diploma or GED and a medical assisting certificate.
Current certification from an accepted medical assisting credentialing body: AAMA (CMA), AMT (RMA), NHA (CCMA), NCCT (NCMA), or NAHP (NRCMA); required upon hire.
BLS certification or an accepted equivalent (American Red Cross BLS or BLS Instructor).
Ability to work quickly and efficiently while ensuring patient comfort and satisfaction.
High ability to read, write, and speak English.
Basic computer skills.
Organized and attentive to detail.
Ability to work as part of a team and maintain positive working relationships.

Nice To Haves

Experience in a physician practice setting.
Experience in an urgent care setting.
Experience performing phlebotomy.
Experience performing x-rays; training may be provided within the first 90 days.

Responsibilities

Provide patient care in accordance with recognized clinical practice guidelines, applicable laws and regulations, and organizational policies and procedures.
Rotate among clinical and non-clinical service areas, including laboratory, x-ray, and front office.
Provide patient-centered care that reflects population-specific needs and cultural diversity, and work collaboratively with patients and their families or significant others.
Register patients and prepare them for visits with physicians and advanced practice providers.
Prepare rooms and equipment and assist providers with patient treatment.
Carry out orders from office visits and respond to patient requests generated outside office visits.
Maintain patient safety and comfort throughout care.
Collaborate with providers, nurses, and clinical staff to support continuity and consistency of care.
Participate in daily huddles, staff meetings, workgroups, committees, and quality-improvement initiatives.
May serve as a preceptor and assist with onboarding, training, or cross-training team members, trainees, or students.
Complete initial and ongoing competency assessments, mandatory education, and population-specific education; identify opportunities to improve care delivery and pursue relevant training or mentorship.
Use medical supplies and medications efficiently, minimize waste, and alert supervisors or ordering staff when supplies are running low.
May provide staffing coverage for absences, vacations, and leave.
Perform x-ray procedures as ordered, position patients, use appropriate radiation protection, obtain requested views, process images, check identification and image quality, and maintain logs and documentation.
Start laboratory equipment, maintain daily logs and documentation, collect specimens including through phlebotomy, perform point-of-care and other ordered laboratory tests, order and stock supplies weekly, and perform daily quality-control and cleaning procedures.
Perform other duties as assigned and comply with Wellstar policies, standards of work, and code of conduct.