Certified Medical Assistant (CMA)- Urgent Care Float Pool (PRN)

Wellstar Health System • Acworth, GA

2d

About The Position

The Certified Medical Assistant works under the direction of a physician and designated clinical or office supervisors. The role anticipates patients’ needs, provides care under physician direction, prepares patients for examinations, assists with treatments, coordinates tests and follow-up care, documents treatment, and explains instructions to patients and families. The Medical Assistant serves patients across all age groups, from neonates through geriatric populations, and may perform front-office registration, laboratory testing, and radiology functions in a specialty setting. This position is part of the Urgent Care Float Pool and rotates among clinical and non-clinical service areas.

Responsibilities include patient registration and preparation; assisting physicians with treatment; performing diagnostic imaging and laboratory procedures; maintaining equipment, supplies, quality-control processes, logs, and documentation; and supporting patient-centered care. The role also involves collaboration with interdisciplinary care teams, competency and ongoing education, evidence-based practice, efficient use of resources, and compliance with organizational policies and applicable safety, legal, regulatory, and accreditation requirements. Other duties may be assigned.

Requirements

• High school diploma or GED.
• Medical Assisting certificate.
• Certified Medical Assistant credential required upon hire.
• Basic Life Support (BLS) certification required upon hire.
• Must have passed a Medical Assistant credentialing examination from AAMA or AMT upon hire.
• Specific experience in a practice specialty is required; training will be provided within the first 60 days.
• Must complete the required OSHA training course for radiology equipment operators within 60 days of hire.
• Organized and attentive to detail.
• Able to work quickly and efficiently to support patient comfort and satisfaction.
• Able to communicate and understand verbal and written English.
• Basic computer skills and ability to use technology to support clinical care.
• Ability to adhere to the Wellstar Credo and Code of Conduct.

Nice To Haves

• Work experience in a practice setting.
• Radiology experience.
• Phlebotomy certification within 60 days is preferred.

Responsibilities

• Register patients and perform necessary registration operations.
• Prepare equipment and rooms, prepare patients for examinations, perform vital signs, and assist physicians with patient treatment.
• Rotate among clinical and non-clinical service areas, including laboratory, x-ray, and front office.
• Attend to patient safety needs.
• Perform radiographic and other diagnostic imaging procedures; prepare and position patients using appropriate techniques, including radiation protection.
• Obtain imaging views as ordered by the physician, process images, and review identification and image quality.
• Maintain imaging logs, reports, and documentation.
• Start laboratory equipment and maintain required daily logs and documentation.
• Perform ordered laboratory tests, draw blood samples, and conduct point-of-care testing.
• Order and stock supplies weekly; perform daily quality-control and cleaning procedures.
• Cross-train other team members.
• Provide culturally responsive, relationship-based, patient-centered care and help keep patients at ease while supporting their care goals.
• Coordinate delivery and documentation of safe, quality patient care through timely documentation and respectful interdisciplinary communication.
• Complete required initial and ongoing competency assessments and education.
• May serve as a preceptor for onboarding Medical Assistants or students and model professionalism.
• Promote evidence-based practice, participate in evaluating patient-care products, and contribute to data collection and clinical practice questions.
• Follow organizational policies, clinical competencies, and applicable legal, regulatory, accreditation, and patient-safety requirements; may serve as a practice Safety Coach.
• Plan for patients’ care across the care continuum and participate in developing protocols and procedures when called upon or through self-initiation.
• Support efficient and effective use of human and material resources.
• Perform other duties as assigned and comply with Wellstar policies, standards of work, and code of conduct.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED