Certified Medical Assistant (CMA) - Urgent Care Float Pool (PRN)

Wellstar Health System•Smyrna, GA

About The Position

The Medical Assistant works under the direction of a physician, clinical lead, clinical nurse supervisor, nurse supervisor, and/or office manager. The role anticipates patient needs, provides care under physician direction, prepares patients for examinations, assists with treatments, coordinates tests and follow-up care, records treatment in medical records, and explains patient instructions to patients and families. The Medical Assistant must demonstrate competency in caring for patients of all ages, from neonates through geriatric patients, and may perform related front-office registration, laboratory testing, and radiology functions in a specialty setting. The position rotates among clinical and non-clinical service areas, including laboratory, X-ray, and front office. Responsibilities include patient registration and preparation, vital signs, diagnostic imaging, laboratory testing and blood draws, quality control, equipment and supply maintenance, and documentation. The role also emphasizes patient-centered communication, collaboration with the healthcare team, safe and evidence-based care, professional development, and efficient use of resources.

Requirements

High school diploma or equivalent.
Medical Assistant certification required upon hire.
Basic Life Support (BLS) or BLS Instructor certification required.
Must have passed a Medical Assistant credentialing body examination (AAMA or AMT) upon hire.
Specific experience in the practice specialty is required; training will be provided within the first 60 days.
Must be organized and attentive to detail.
Must work quickly and efficiently to support patient comfort and satisfaction.
Must communicate and understand verbal and written English, use technology to support clinical care, and have basic computer skills.
Must adhere to the WellStar Credo and Code of Conduct.
Must complete the required OSHA training course for operators of radiology equipment within 60 days of hire.

Nice To Haves

Graduate of an accredited medical assistant program.
Graduate of a newly formed medical assistant program that intends to seek CAAHEP or ABHES accreditation.
Phlebotomy certification within 60 days.
Work experience in a practice setting.
Radiology experience.

Responsibilities

Register patients and perform required registration operations.
Prepare equipment and rooms, assist physicians with patient treatment, and obtain vital signs and other patient-preparation information.
Rotate among clinical and non-clinical service areas, including laboratory, X-ray, and front office.
Address patient safety needs.
Perform radiographic and other diagnostic imaging procedures; prepare and position patients, use proper techniques including radiation protection, obtain physician-ordered views, process images, and review identification and image quality.
Complete and maintain imaging logs, reports, and documentation.
Start laboratory equipment and maintain daily logs and requested documentation.
Perform ordered laboratory tests, draw blood samples, and conduct point-of-care testing.
Order and stock supplies weekly; perform daily quality-control and cleaning procedures.
Provide culturally responsive, relationship-based, patient-centered care and help patients remain at ease while keeping their goals central to the plan of care.
Coordinate and document safe, quality patient care, using inclusive interdisciplinary communication and timely documentation.
Complete initial and ongoing competency assessments and required mandatory and population-specific education.
May serve as a preceptor for onboarding Medical Assistants or students and model professionalism.
Promote evidence-based, safe, quality care; participate in product value analysis and data collection, and raise relevant clinical questions.
Follow organizational policies, procedures, clinical competencies, and applicable legal, regulatory, and accreditation standards; may serve as a practice Safety Coach.
Plan proactively for patient care across the care continuum and participate in protocol and procedure development when called upon or through self-initiation.
Support efficient and effective use of human and material resources.
Cross-train other team members in clinical, imaging, and laboratory duties.