About The Position

The Medical Assistant works under the direction of a physician and designated clinical or office supervisors. The role anticipates patients’ needs, provides care under physician direction, prepares patients for examinations, assists with treatments, coordinates tests and follow-up care, records treatment in medical records, and helps explain instructions to patients and families. The Medical Assistant must demonstrate competency in serving patients from neonatal through geriatric populations and may perform related front-office registration, laboratory, and radiology functions within a specialty setting. The position includes clinical and non-clinical responsibilities across registration, patient preparation, diagnostic imaging, and laboratory services. The Medical Assistant supports safe, quality, relationship-based patient care; collaborates with patients, families, and interdisciplinary colleagues; maintains documentation and required logs; and contributes to a respectful, inclusive clinical environment. The role also includes required competency and education activities, support for evidence-based practice, efficient use of resources, and compliance with Wellstar policies, standards, and code of conduct.

Requirements

  • High school diploma or GED and a Medical Assisting certificate.
  • Current Medical Assistant credential after successfully passing an examination by AAMA, AMT, NHA, or NCCT.
  • One of the listed credentials: CMA, NRCMA, NCMA, RMA, or CCMA.
  • Current BLS certification or an accepted equivalent: ARC-BLS or BLS-I.
  • Must complete the required OSHA training course for operators of radiology equipment within 60 days of hire.
  • Must be organized and attentive to detail.
  • Must work quickly and efficiently to support patient comfort and satisfaction.
  • Ability to communicate and understand verbal and written English.
  • Basic computer skills and ability to use technology to support clinical care.
  • Ability to adhere to the Wellstar Credo and Code of Conduct.

Nice To Haves

  • Work experience in a practice setting.
  • Specific experience in the practice specialty.
  • Radiology experience; training may be provided within the first 60 days.
  • Phlebotomy certification; training may be provided within the first 60 days.

Responsibilities

  • Register patients and perform required registration operations.
  • Prepare equipment and rooms, assist physicians with patient treatment, obtain vital signs, and prepare patients for care.
  • Rotate among clinical and non-clinical service areas, including laboratory, radiology, and front office functions.
  • Address patient safety needs and cross-train team members.
  • Perform radiographic and other diagnostic imaging procedures; prepare and position patients using proper techniques, including radiation protection.
  • Obtain imaging views as ordered, process images, and review them for identification and quality control.
  • Maintain imaging logs, reports, and documentation.
  • Start laboratory equipment, maintain daily logs, and perform laboratory tests as ordered and instructed.
  • Draw blood and perform point-of-care testing; order and stock supplies; perform daily quality-control and cleaning procedures.
  • Provide culturally responsive, relationship-based patient-centered care and partner with patients and families to keep patients at ease and make their goals central to care.
  • Coordinate and document safe, quality patient care through inclusive interdisciplinary communication and timely documentation.
  • Complete initial and ongoing competency assessments and required mandatory and population-specific education.
  • May serve as a preceptor for onboarding Medical Assistants or students and model professionalism.
  • Promote evidence-based practice, participate in product value analysis and data collection, and consult appropriate experts and resources to address clinical questions.
  • Uphold organizational policies, clinical competencies, legal, regulatory, and accreditation requirements; may serve as a practice Safety Coach.
  • Plan for patient care across the care continuum and contribute to protocols and procedures when called upon or through self-initiation.
  • Support efficient and effective use of human and material resources.
  • Perform other duties as assigned and comply with Wellstar policies, standards of work, and code of conduct.
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