Certified Medical Assistant (CMA) - Marietta Internal Medicine

Wellstar Health System•Marietta, GA

13d

About The Position

The Medical Assistant works under the direction of a physician, clinical lead, clinical nurse supervisor, nurse supervisor, and/or office manager. The role recognizes patient needs in advance and provides care under physician direction, including preparing patients for examinations, assisting with treatments, coordinating tests and follow-up care, recording treatment in medical records, and explaining instructions to patients and families. The position serves patients across all age groups, from neonates through geriatrics, and may also perform front-office registration, laboratory testing, and radiology functions in a specialty setting. The Medical Assistant rotates among clinical and non-clinical service areas, including laboratory, x-ray, and front office. The role performs diagnostic imaging and laboratory duties, supports patient-centered care and interdisciplinary collaboration, maintains required documentation and quality controls, and contributes to professional development, evidence-based practice, safety, and efficient use of resources. Other duties may be assigned.

Requirements

High school diploma or equivalent.
Specific experience in the practice specialty.
Radiology experience is required, or training will be provided within the first 60 days.
Must be organized and attentive to detail.
Must work quickly and efficiently to support patient comfort and satisfaction.
Ability to communicate and understand verbal and written English.
Basic computer skills and ability to use technology to support clinical care.
Ability to adhere to the WellStar Credo and Code of Conduct.
Medical Assistant certification is required.
Basic Life Support certification is required.
Must complete the required OSHA training course for operators of radiology equipment within 60 days of hire.
Must pass a Medical Assistant credentialing body examination (AAMA, AMT, NHA, or NCCT) and maintain a current Medical Assistant credential.

Nice To Haves

Graduate of an accredited medical assistant program.
Graduate of a newly formed medical assistant program intending to seek CAAHEP or ABHES accreditation.
Work experience in a practice setting.
Phlebotomy certification; training may be provided within the first 60 days.
Radiology experience.

Responsibilities

Register patients and perform necessary registration operations.
Prepare equipment and rooms, assist physicians with patient treatment, and perform vital signs and other patient-preparation duties.
Rotate among clinical and non-clinical service areas, including laboratory, x-ray, and front office.
Address patients’ main safety needs.
Cross-train other team members.
Perform radiographic and other diagnostic imaging procedures to support treatment.
Prepare and position patients for imaging, applying appropriate techniques including radiation protection.
Obtain imaging views as ordered by the physician, process images, and review them for identification and quality.
Complete and maintain logs, reports, and documentation.
Start laboratory equipment and maintain daily logs and requested documentation.
Perform laboratory tests according to orders and instructions, draw blood samples, and perform point-of-care testing.
Order and stock supplies weekly and perform daily quality-control and cleaning procedures.
Provide relationship-based, patient-centered care adapted to patients’ age, gender, disease, and cultural diversity.
Partner with patients and, as appropriate, their families or significant others; help keep patients at ease and make their goals central to the plan of care.
Practice according to current clinical practice standards.
Coordinate delivery and documentation of safe, quality patient care and communicate inclusively across the interdisciplinary team.
Promote teamwork, fiscal responsibility, recruitment, and retention of healthcare team members.
Complete initial and ongoing competency assessments, mandatory education, and population-specific education.
May serve as a preceptor for onboarding medical assistants or students and model professionalism.
Promote evidence-based practice and participate in value analysis and other product-evaluation activities.
Uphold organizational policies, procedures, clinical competencies, and applicable legal, regulatory, and accreditation standards; may serve as a practice Safety Coach.
Participate in data collection and address clinical questions using appropriate experts, resources, and evidence.
Plan proactively for patient care across the care continuum.
Participate in developing protocols and procedures in collaboration with care managers and other healthcare team members.
Support efficient and effective use of human and material resources.
Perform other duties as assigned and comply with WellStar policies, standards of work, and code of conduct.