Certified Medical Assistant (CMA) II

Axia Women's Health • West Chester, PA

2d • Onsite

About The Position

The Certified Medical Assistant II supports physicians, providers, and nurses in delivering high-quality patient care at Axia Women’s Health’s Horsham, Pennsylvania practice. This is an on-site position. Office hours are Monday through Thursday, 7:30 a.m.–4:00 p.m.; Friday, 7:30 a.m.–3:00 p.m.; and one evening per week, 11:30 a.m.–7:00 p.m.

The role provides clinical and administrative assistance, including patient intake, examination and procedure support, medication administration, specimen collection, blood draws, patient communications, scheduling, and maintaining clinical supplies and exam rooms. After successfully completing competency skills training, the CMA II also assists with office-based surgical procedures. The position additionally oversees orientation and training for new CMAs and supports compliance, patient safety, teamwork, and quality improvement.

Requirements

• High school diploma or equivalent.
• Current national Medical Assistant credential, such as CMA, RMA, NCMA, or CCMA.
• CPR certification required if performing office-based surgeries.
• At least 1 year of experience as a Certified Medical Assistant.
• Excellent verbal and written communication skills.
• Ability to multitask and work in a fast-paced environment.
• Compassionate and empathetic approach to patients.
• Strong time-management skills, including prioritizing tasks and patients simultaneously.
• Ability to collaborate effectively within a team.
• Adaptability and willingness to adjust to changing priorities and conditions.
• Strong knowledge of Microsoft Office Suite.
• Proficiency with electronic health record (EHR) systems.
• Ability to work a flexible schedule and provide coverage at satellite locations when applicable and needed.
• Applicants must be authorized to work in the United States on a full-time basis.

Nice To Haves

• OB/GYN or women’s health experience.
• eClinicalWorks (EMR) experience.

Responsibilities

• Greet patients professionally, escort them to exam rooms, and help ensure they are comfortable.
• Prepare patients for examinations and complete comprehensive clinical intake.
• Maintain accurate and detailed patient records.
• Measure and document blood pressure, height, weight, and temperature.
• Use appropriate chaperone techniques and documentation.
• Assist with examinations and routine office-based procedures, including colposcopy, IUD insertions, and endometrial biopsies.
• Administer medications and injections as ordered by providers.
• Collect and prepare laboratory specimens, perform CLIA-waived tests according to protocols, and perform blood draws.
• Enter and send medication and test orders through computerized physician order entry according to provider instructions.
• Clean, disinfect, and sterilize medical instruments, and keep exam rooms clean and stocked.
• Provide patients with information about procedures, medications, and follow-up care.
• Respond to patient inquiries in person and by phone; answer calls, relay messages to providers, and provide instructions or follow-up information as directed.
• Assist with scheduling appointments and follow-up visits.
• Perform Nonstress Tests (NSTs) appropriately.
• Communicate patient needs and concerns accurately and promptly.
• Monitor medical supply inventory, maintain stock levels, place orders as needed, and ensure supplies are stored and organized appropriately.
• Promote patient safety in the clinical setting.
• Collaborate with physicians, providers, nurses, and other staff to support efficient practice operations.
• After successful completion of competency skills training, assist with office-based surgical procedures, including preparing the procedure room, ensuring equipment is available, supporting providers during procedures, and assisting with post-surgical processes and disinfection.
• Oversee orientation and training of new CMAs on clinical protocols, safety guidelines, and patient care procedures.
• Assist patients safely with mobility and transfers between examination rooms and treatment areas.
• Ensure compliance with standard operating procedures and policies, including HIPAA and OSHA.
• Participate in team meetings and contribute to quality improvement initiatives.
• Follow practice policies, procedures, and protocols; model the organization’s mission, vision, values, ethical conduct, and professionalism.
• Contribute to a positive and collaborative workplace culture and support organizational strategic goals.
• Provide coverage at satellite locations when applicable and as needed.

Benefits

• Choice of multiple medical insurance plans.
• Dental, vision, supplemental life insurance, flexible spending account, health savings account with employer contribution, identity theft coverage, long-term care insurance, pet insurance, and other additional insurance options.
• 401(k) with company match.
• Paid time off, including additional time off for volunteering.
• Access to Axia providers at little to no cost through Axia medical insurance.
• Company-paid life insurance.
• Short-term and long-term disability coverage.
• Free counseling for colleagues and family members, including parents and parents-in-law.
• Discounts on hotels, theme parks, gym memberships, and other offerings through the Great Works Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED