Centralized Scheduler

Southern Regional Medical Center•Riverdale, GA
•Onsite

About The Position

The Centralized Scheduler is directly accountable to Admitting Leadership and routinely schedules tests and procedure cases for patients when services occur as scheduled events. Scheduling may include clinic visits, surgery, the G.I. Lab, Cardiac Cath Lab, Radiology, Respiratory Therapy, Nutritional Services, infusion units, and other locations where tests or procedures are scheduled. The role coordinates with departments and ensures accurate, complete patient demographics—including insurance and authorizations when applicable—are entered into the computer system. The scheduler also notifies departments about services that may require equipment, instrumentation, or supplies from outside vendors, and prepares and distributes surgical schedules and on-call lists to appropriate departments or personnel. The position is at Southern Regional Medical Center in Riverdale, Georgia, with day-shift hours of 8:00 a.m. to 4:30 p.m.

Requirements

  • High school graduate or GED equivalent required.
  • Knowledge of multiple insurance authorization requirements.
  • Knowledge of medical terminology.
  • Effective written and verbal communication skills.
  • Ability to multitask and prioritize needs to meet required timelines.
  • Analytical and problem-solving skills.
  • Customer service experience required.
  • Strong clerical and computer skills.

Nice To Haves

  • One to two years of previous experience in a hospital environment preferred.

Responsibilities

  • Schedule patient tests and procedure cases, including clinic visits, surgery, G.I. Lab, Cardiac Cath Lab, Radiology, Respiratory Therapy, Nutritional Services, infusion units, and other services.
  • Coordinate with departments as necessary.
  • Enter accurate, complete, and thorough patient demographics into the computer system, including insurance and authorizations when applicable.
  • Notify departments about scheduled services that may require equipment, instrumentation, or supplies from outside vendors.
  • Prepare and distribute the surgical schedule and on-call list to appropriate departments or personnel.

Benefits

  • Health, dental, and vision insurance options.
  • Paid vacation, sick time, and holidays.
  • Bereavement leave, FMLA, and other leave options.
  • Employer 401(k) options.
  • Tuition reimbursement options.
  • Life, disability, and other insurance options.
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